Surface Pro 3 does not connect to recent Samsung Series 7 TV

Anonymous
2014-09-21T16:09:32+00:00

Hi,

my Surface Pro 1 does connect well with my Samsung Smart TV series 7. However, my new Samsung Pro 3 wont connect. It finds the TV and then tries to establish connection and asks to wait - maybe the TV should not popup a PIN code - but that never happens and the connection times out. Interestingly the Surface Pro 3 gets listed in the Samsung network device settings and is set to "allowed" for connection but the Surface Pro 3 still wont connect. Note i have deployed all latest updates on Samsung TV as well as Surface Pro 3.

I would appreciate to get this working again.

Thx,

Bernd

Surface | Surface Pro | Network

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  1. Anonymous
    2014-12-04T00:09:14+00:00

    The WPS number shouldn't be required. My Galaxy Note connects fine, it's just the SP3 that's having issues even though my TV is updated to version 2123 as of yesterday's update and the SP3 has all updates as well.

    If you swipe in from right and click "Device" then "Project" then "Add a wireless device" you should see..."Searching for devices..." at which point the [Samsung TV] should appear in the list. It's at that point after clicking the name that the SP3 tries to connect to the TV (provided the TV is in Mirror Screen mode) but eventually times out. My Android tablet connects almost immediately as AllShare works just fine.

    Now, if you click "Add a device" while on the Add Devices page then the TV may also show up in a list (maybe even twice) and asks for a WPS pin. I believe this is similar to trying to connect a device to your router via the WPS feature, but that's not what we are trying to do as you know. The WPS pin is something you would get from the router for easy setup.

    So,there's some sort of disconnect between both devices - specifically the TV when trying to connect directly, as Microsoft's $60!!! wireless display adapter (Miracast) works just fine.

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  2. Anonymous
    2014-12-03T23:40:55+00:00

    I'm suffering the same fate. I bought 55" Samsung 6300 smart tv and everything connects but my surface pro 3. And where is this wps number.

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  3. Anonymous
    2014-12-02T15:59:09+00:00

    Same problem as the rest. TV and SP3 see each other but hang at connecting.

    Surface Pro 3

    Samsung UN40H5203

    both fully updated.

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  4. Anonymous
    2014-12-01T20:04:46+00:00

    I have exact the same Problem with SP3 and Samsung UE46H7080. All updates and newest Firmware everywhere. My PTV3000 works, but looses connection all 10 minutes.

    I also have the same problem. Just bought Samsung 7150 and even though SP3 sees and tries to connect to Samsung, they both time out .  Did anyone have solution yet?  I wasn't expecting my SP3 to have issues as I have been a very strong advocate of SP3 in my work place and with my friends.  Not a good sign of reliability since it applies to SP3 only.   Hope Microsoft responds with a solution soon.

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  5. Anonymous
    2014-11-27T07:00:46+00:00

    i have a Samsung UN65HU7250F with the same problem.i have done all the updates then the SP3 comes up asking for a WPS pin. After calling Samsung and searching the internet i cant find this PIN. some youtube video shows it on the screen but not for me. Am i suppose to get prompt for this WPS PIN or where can i disable this PIN?

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