Surface Pro 3 does not connect to recent Samsung Series 7 TV

Anonymous
2014-09-21T16:09:32+00:00

Hi,

my Surface Pro 1 does connect well with my Samsung Smart TV series 7. However, my new Samsung Pro 3 wont connect. It finds the TV and then tries to establish connection and asks to wait - maybe the TV should not popup a PIN code - but that never happens and the connection times out. Interestingly the Surface Pro 3 gets listed in the Samsung network device settings and is set to "allowed" for connection but the Surface Pro 3 still wont connect. Note i have deployed all latest updates on Samsung TV as well as Surface Pro 3.

I would appreciate to get this working again.

Thx,

Bernd

Surface | Surface Pro | Network

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  1. Anonymous
    2014-09-21T19:17:50+00:00

    So it NEVER worked on your SP3?

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  2. Anonymous
    2014-09-21T20:30:48+00:00

    Yep. I have a Samsung BD player that supports Miracast. SP original, Surface 2, and Lumia 2520 Tablet all connect no problem. Only the SP3 can't connect. Everything connects to my Netgear PTV3000.

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  3. Anonymous
    2014-09-21T20:12:29+00:00

    Correct, it never worked on my SP3. No matter what i do, and how often i reset TV and SP3.

    • when i add projecting devices on the SP3, it lists the Samsung TV; i select that
    • once the SP3 connects, the TV writes "connecting <sp3>", and the SP3 displays "connecting, please follow any instructions of your entertainment device"
    • I select "allow" access for <sp3> on the Samsung TV and it tries connecting
    • Both devices time out, the Samsung TV first, then later the SP3.

    p.s. i just tried a bestbeans miracast adapter for test purposes and with this the SP3 connects immediately. So its the combo of Samsung TV UE55HU7580 and the Surface Pro 3.

    And as the Samsung TV works fine with Surface Pro 1, both devices have some sort of incompatibility

    Thanks,

    Bernd

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  4. Anonymous
    2014-09-21T18:39:37+00:00

    Thanks Barb,

    yes, miracast/screenmirroring (charms, devices, project).

    with "getting it working again" i meant it did work on Surface Pro 1 and not on Surface Pro 3.

    Also I did delete the wifi/miracast profiles on both the TV as well as the Surface Pro 3.

    Thanks for that try though.

    -bernd

    On Sun, 21 Sep 2014 16:09:32 +0000, flyinggorilla wrote:

    it sounds like it was working previously as you mention getting it working

    "again". and it sounds like you are trying to use Miracast. (charms, devices,

    project)

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  5. Anonymous
    2014-09-21T17:44:55+00:00

    On Sun, 21 Sep 2014 16:09:32 +0000, flyinggorilla wrote:

    >>my Surface Pro 1 does connect well with my Samsung Smart TV series 7. However, my new Samsung Pro 3 wont connect. It finds the TV and then tries to establish connection and asks to wait - maybe the TV should not popup a PIN code - but that never happens and the connection times out. Interestingly the Surface Pro 3 gets listed in the Samsung network device settings and is set to "allowed" for connection but the Surface Pro 3 still wont connect. Note i have deployed all latest updates on Samsung TV as well as Surface Pro 3.

    >>

    >>

    >>

    >>I would appreciate to get this working again.

    it sounds like it was working previously as you mention getting it working

    "again". and it sounds like you are trying to use Miracast. (charms, devices,

    project)

    There was another thread this week with a similar issue and she fixed it by

    deleting all wireless profiles on her computer and configuring them again. For

    info on deleting profiles, see

    http://social.technet.microsoft.com/Forums/windows/en-US/ac80d8ec-21ad-4d44-9a0c-c8777f861db7/windows-8-manage-wireless-networks?forum=w8itpronetworking

    I don't know if this will fix your issue, but it is worth trying.

    __________________________________________________________________________________________________

    Barb

    Windows Entertainment and Connected Home MVP

    My Blog - http://digitalmediaphile.com/

    Please mark as answered if this answers your question

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