Surface Go - Zoom Meetings

Anonymous
2020-02-06T00:19:41+00:00

Hi everyone,

I recently bought a Surface Go for work purposes. 

I am wanting to use Zoom Meetings however when I try start/ join a meeting the computer wants me to run it through an application. When I search for an application, nothing comes up.

I have tried downloading "Teams" to then link with my Zoom account, and run Zoom through this application.

I have managed to link the account, however when I try start/ join a meeting, the same request comes up, asking me to run Zoom through another application.

Does anyone have any experience with using Zoom on a Surface Go at all? Is it doable?

Thanks,

Talia

Surface | Surface Go | Install and update

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Anonymous
2020-02-11T00:10:14+00:00

Hi Taliaburton,

Thank you for your response.

It seems that there is no Zoom app available in the Microsoft Store app and I don't think you can use Microsoft Teams as the app to run for Zoom meetings. You may consider using the Zoom web client which works with the new Microsoft Edge and doesn't require switching out of S mode or if you need more advanced features you may need to switch out of S mode for you to install and run the Zoom app on your Surface Go if necessary.

You can find out more about how Zoom integrates with Teams at Getting Started with the Microsoft Teams Integration.

For additional resources and alternatives, please view Stay connected while at home.

Kind Regards,

Marrion Y.

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Barb Bowman 80,815 Reputation points MVP Volunteer Moderator
2020-04-04T10:35:03+00:00

Microsoft - how quickly can you arrange for the ZOOM Cloud Meetings app to be available from the Microsoft Store. Zoom is essential, but I also do not want to leave S Mode. 

This is up to the app developer (Zoom), not Microsoft. Zoom has to create a
compatible app and get it certified by the Store.

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  1. Anonymous
    2020-04-04T06:15:27+00:00

    I have the same problem! I bought this laptop for the sole purpose of using it to do zoom meetings during the coronavirus shelter in place. I bought the thing I changed out of S mode and I still can't get the app. And then I'm told there is no app for Zoom on Microsoft. So I'm going to return the computer. This is BS. Grrrr

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  2. Anonymous
    2020-04-04T06:40:32+00:00

    Hi Marrion,

    As this appears to be an issue for many people, are you able to respond as to whether Microsoft are prepared to address this issue?

    Thanks,

    Talia

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  3. Anonymous
    2020-04-04T18:15:32+00:00

    Actually, it's Microsoft's problem if everybody has to leave Microsoft's secured environment to use the app that has become the default standard for videoconferencing in this moment when videoconferencing is critical.  Why would any employer want to spec a Surface for employees now? An Ipad will work with Zoom, and so will a Chromebook.

    This may be a Surface killer.  Better get on it or be prepared to face the consequences.

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