Surface Go - Zoom Meetings

Anonymous
2020-02-06T00:19:41+00:00

Hi everyone,

I recently bought a Surface Go for work purposes. 

I am wanting to use Zoom Meetings however when I try start/ join a meeting the computer wants me to run it through an application. When I search for an application, nothing comes up.

I have tried downloading "Teams" to then link with my Zoom account, and run Zoom through this application.

I have managed to link the account, however when I try start/ join a meeting, the same request comes up, asking me to run Zoom through another application.

Does anyone have any experience with using Zoom on a Surface Go at all? Is it doable?

Thanks,

Talia

Surface | Surface Go | Install and update

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Anonymous
2020-02-11T00:10:14+00:00

Hi Taliaburton,

Thank you for your response.

It seems that there is no Zoom app available in the Microsoft Store app and I don't think you can use Microsoft Teams as the app to run for Zoom meetings. You may consider using the Zoom web client which works with the new Microsoft Edge and doesn't require switching out of S mode or if you need more advanced features you may need to switch out of S mode for you to install and run the Zoom app on your Surface Go if necessary.

You can find out more about how Zoom integrates with Teams at Getting Started with the Microsoft Teams Integration.

For additional resources and alternatives, please view Stay connected while at home.

Kind Regards,

Marrion Y.

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Barb Bowman 80,815 Reputation points MVP Volunteer Moderator
2020-04-04T10:35:03+00:00

Microsoft - how quickly can you arrange for the ZOOM Cloud Meetings app to be available from the Microsoft Store. Zoom is essential, but I also do not want to leave S Mode. 

This is up to the app developer (Zoom), not Microsoft. Zoom has to create a
compatible app and get it certified by the Store.

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  1. Anonymous
    2020-04-25T00:04:23+00:00

    Yes, you cannot use the web client of zoom with microsoft's S platform either.

    You can use Zoom web client with the new Edge on Surface Go in S Mode.  New Edge is Chrome based and so far I'm liking it.  You have to download and install from Microsoft.

    https://www.microsoft.com/en-us/edge?icid=SSM_AS_Promo_Other_Edge

    I had to attend a Zoom meeting today on my Surface Go and it worked fine.  Odd that the new Edge is not downloaded from the Microsoft Store, but if you search for it in the store it takes you to the Microsoft site to download (link I pasted above).  And it does install on the Go in S Mode outside of the store.

    One downside with the web client is that I could not turn on, or figure out how to turn on, gallery mode.

    ==edit====

    Forgot to add, starting a meeting in web is a couple step/click process.

    When you join a Zoom meeting from the web using Edge you have to click the "join from your browser" link when you try to join a meeting.  Not that intuitive or obvious.

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  2. Anonymous
    2020-04-26T13:21:42+00:00

    Same problem. Different laptop. I so regret having purchased a product with "s-mode." What a racket Microsoft has going! Despicable.

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  3. Anonymous
    2020-04-26T15:24:46+00:00

    Hi All.  this worked!!!!  download the newest version of edge at the link above and you can access zoom via the web client.

    Thank you Oscar_068!!!!

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