Surface Go - Zoom Meetings

Anonymous
2020-02-06T00:19:41+00:00

Hi everyone,

I recently bought a Surface Go for work purposes. 

I am wanting to use Zoom Meetings however when I try start/ join a meeting the computer wants me to run it through an application. When I search for an application, nothing comes up.

I have tried downloading "Teams" to then link with my Zoom account, and run Zoom through this application.

I have managed to link the account, however when I try start/ join a meeting, the same request comes up, asking me to run Zoom through another application.

Does anyone have any experience with using Zoom on a Surface Go at all? Is it doable?

Thanks,

Talia

Surface | Surface Go | Install and update

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Anonymous
2020-02-11T00:10:14+00:00

Hi Taliaburton,

Thank you for your response.

It seems that there is no Zoom app available in the Microsoft Store app and I don't think you can use Microsoft Teams as the app to run for Zoom meetings. You may consider using the Zoom web client which works with the new Microsoft Edge and doesn't require switching out of S mode or if you need more advanced features you may need to switch out of S mode for you to install and run the Zoom app on your Surface Go if necessary.

You can find out more about how Zoom integrates with Teams at Getting Started with the Microsoft Teams Integration.

For additional resources and alternatives, please view Stay connected while at home.

Kind Regards,

Marrion Y.

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Barb Bowman 80,815 Reputation points MVP Volunteer Moderator
2020-04-04T10:35:03+00:00

Microsoft - how quickly can you arrange for the ZOOM Cloud Meetings app to be available from the Microsoft Store. Zoom is essential, but I also do not want to leave S Mode. 

This is up to the app developer (Zoom), not Microsoft. Zoom has to create a
compatible app and get it certified by the Store.

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  1. Anonymous
    2020-04-04T18:15:32+00:00

    Actually, it's Microsoft's problem if everybody has to leave Microsoft's secured environment to use the app that has become the default standard for videoconferencing in this moment when videoconferencing is critical.  Why would any employer want to spec a Surface for employees now? An Ipad will work with Zoom, and so will a Chromebook.

    This may be a Surface killer.  Better get on it or be prepared to face the consequences.

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  2. Anonymous
    2020-04-08T21:58:03+00:00

    In this era of social distancing I'm finding that I can't join Zoom video conferencing with my Surface tablet which doesn't allow me to download the app.  It's not in the app store.  I will never, ever, buy another Microsoft tablet because of their need to control everything.

    Others shouldn't either.

    And don't start asking me which Surface I have.  That's irrelevant.

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  3. Anonymous
    2020-02-06T03:05:39+00:00

    Hi Taliaburton,

    Thank you for reaching out to Microsoft Community.

    May I ask where did you download the Zoom from? Was it from the Microsoft Store app?

    Is your Surface Go still in Windows 10 S mode or you switched it out already?

    If you downloaded the Zoom app from the Microsoft Store app and your Surface is still in S mode, please run the Surface Diagnostic Toolkit on the device and try to Update apps and games in the Microsoft Store app.

    If the device is still in S mode and when you were prompted to run Zoom through an app (Zoom app download), you might need to switch out of S mode in order for you to run this application if this application is not coming from the Microsoft Store. You may check this page for more information in Windows 10 S mode.

    If this answer your question, we highly encourage you to inform our Community by clicking on Yes or marking my post as an answer. This will help other members who may have the same issue as you. Otherwise, don't hesitate to update us so we can further assist you.

    Kind Regards,

    Marrion Y.

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