Unable to load "Switch Out of S Mode" screen in Microsoft Store

Anonymous
2019-07-29T23:01:55+00:00

I recently purchased a Microsoft Surface Go for travel, and although I'm enjoying it thus far there is a need to switch out of S Mode to install one or two additional programs. I've followed all of the steps to reach the "Switch Out of S Mode" screen in the Microsoft Store, however, the page never loads. Instead, it shows a blank store screen. Is there any other method to reach this area of the store?

Additionally, I've tried prior to updating Windows and after updating Windows with no luck.

Surface | Surface Go | Install and update

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Anonymous
2019-07-31T21:06:03+00:00

8/1 Update:

Thank you for your feedback. We have completed our investigation and have published an updated version of the Microsoft Store app which includes a fix for this issue. To install this update:

From the taskbar, open Microsoft Store. Select More ...  > Downloads and updates > Get updates. Install available updates, including Microsoft Store version 11906.1001.24.0 (or later). For more help installing Microsoft Store updates, see Get updates for apps and games in Microsoft Store.

Greg

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  1. Anonymous
    2020-04-19T08:37:54+00:00

    I am still unable to load the link from the Microsoft store to switch to s mode. Does anyone have this problem?

    I updated the latest version already and I also do not have a command prompt.

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  2. Anonymous
    2020-05-23T07:44:27+00:00

    It is still the same. I have updated the ISO file from aka.ms/downloadw10, updated Microsoft store. but I am still unable to switch out of S Mode. I fail to understand the reason and have been trying to do this for past 7 days with no luck.

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  3. Anonymous
    2020-06-10T15:53:57+00:00

    Yeah, this is garbage. The same thing is happening with my new Surface Go 2. It's a **** thing for Microsoft to do.

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  4. Anonymous
    2020-06-23T22:16:08+00:00

    I am trying to install the store app, but your instructions say to "From the taskbar, open Microsoft Store".  I do not have the store, so how can I go to the store?

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