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I recently purchased a Microsoft Surface Go for travel, and although I'm enjoying it thus far there is a need to switch out of S Mode to install one or two additional programs. I've followed all of the steps to reach the "Switch Out of S Mode" screen in the Microsoft Store, however, the page never loads. Instead, it shows a blank store screen. Is there any other method to reach this area of the store?
Additionally, I've tried prior to updating Windows and after updating Windows with no luck.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
8/1 Update:
Thank you for your feedback. We have completed our investigation and have published an updated version of the Microsoft Store app which includes a fix for this issue. To install this update:
From the taskbar, open Microsoft Store. Select More ... > Downloads and updates > Get updates. Install available updates, including Microsoft Store version 11906.1001.24.0 (or later). For more help installing Microsoft Store updates, see Get updates for apps and games in Microsoft Store.
Greg
My Microsoft store won't update to the newest version. It says 11906.1001.18.0 is current. I've updated everything on this laptop that can possibly be updated. What gives?
8/1 Update:
Thank you for your feedback. We have completed our investigation and have published an updated version of the Microsoft Store app which includes a fix for this issue. To install this update:
From the taskbar, open Microsoft Store. Select More ... > Downloads and updates > Get updates. Install available updates, including Microsoft Store version 11906.1001.24.0 (or later). For more help installing Microsoft Store updates, see Get updates for apps and games in Microsoft Store.
Greg
Microsoft store won't let me update to the latest version, what do I do about that?
Im having the issue in another way when I press Get it goes gray and nothing comes up nor changes. I have the latest updates and over a few seconds the button goes back to blue. Any help?
My store upgraded to the latest versión 11906.1001.24.0 in a new system the same issue imposible to switch out s mode.
It's pretty boring because we have to wait until you found any solution to this without a manual solution.
