Unable to load "Switch Out of S Mode" screen in Microsoft Store

Anonymous
2019-07-29T23:01:55+00:00

I recently purchased a Microsoft Surface Go for travel, and although I'm enjoying it thus far there is a need to switch out of S Mode to install one or two additional programs. I've followed all of the steps to reach the "Switch Out of S Mode" screen in the Microsoft Store, however, the page never loads. Instead, it shows a blank store screen. Is there any other method to reach this area of the store?

Additionally, I've tried prior to updating Windows and after updating Windows with no luck.

Surface | Surface Go | Install and update

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Anonymous
2019-07-31T21:06:03+00:00

8/1 Update:

Thank you for your feedback. We have completed our investigation and have published an updated version of the Microsoft Store app which includes a fix for this issue. To install this update:

From the taskbar, open Microsoft Store. Select More ...  > Downloads and updates > Get updates. Install available updates, including Microsoft Store version 11906.1001.24.0 (or later). For more help installing Microsoft Store updates, see Get updates for apps and games in Microsoft Store.

Greg

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  1. Anonymous
    2020-09-09T16:55:00+00:00

    I was able to locate another thread/website that helped me out last night! I was finally able to remove the S mode.

    Here it is  https://answers.microsoft.com/en-us/windows/forum/all/tried-everything-to-switch-out-of-s-mode/c63314e9-1fff-428d-9188-40bf755339e7

    I had to do option #2 and disconnect the other account, go to the store and finally had access to the switch out of S mode, then added the account back on because I needed it! Hope this helps you all out

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  3. Anonymous
    2020-09-09T04:37:06+00:00

    When I was trying to get out of s mode last year, I tried upgrading to Windows 10 Pro in S Mode and it did not work. I was able to get a refund, but if I was you, I would not spend money on that. I was only able to get out of s mode by doing a factory reset and reinstalling Windows 10 onto my laptop through a flashdrive. I called Microsoft support 5 times and they could not even help me.

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  4. Anonymous
    2020-09-08T23:49:51+00:00

    I am not provided the option to Switch out of S mode still. My Microsoft Store is up to date and I have Windows 10 Home in S Mode. I was communicating with a rep and was advised that I may NEED to upgrade to Windows 10 Pro in S mode first for $99 and then try... Is that true?

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