Unable to load "Switch Out of S Mode" screen in Microsoft Store

Anonymous
2019-07-29T23:01:55+00:00

I recently purchased a Microsoft Surface Go for travel, and although I'm enjoying it thus far there is a need to switch out of S Mode to install one or two additional programs. I've followed all of the steps to reach the "Switch Out of S Mode" screen in the Microsoft Store, however, the page never loads. Instead, it shows a blank store screen. Is there any other method to reach this area of the store?

Additionally, I've tried prior to updating Windows and after updating Windows with no luck.

Surface | Surface Go | Install and update

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Anonymous
2019-07-31T21:06:03+00:00

8/1 Update:

Thank you for your feedback. We have completed our investigation and have published an updated version of the Microsoft Store app which includes a fix for this issue. To install this update:

From the taskbar, open Microsoft Store. Select More ...  > Downloads and updates > Get updates. Install available updates, including Microsoft Store version 11906.1001.24.0 (or later). For more help installing Microsoft Store updates, see Get updates for apps and games in Microsoft Store.

Greg

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  1. Anonymous
    2020-10-30T19:00:34+00:00

    I just got this lap top on 10/25/2020 windows 10 version I can not switch out of s mode did I just buy a **** laptop? I can not load google … should I return it what are my options???????

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  2. Anonymous
    2020-10-24T19:06:26+00:00

    I did finally see the "Switch out of S mode" banner

    which informed me that my pc was NO LONGER OPERATING IN S MODE,

    In fact, MS Store informs me that the Home version ALLOWS me to 

    "Install any app:  Install run apps from unknown and unverified sources. To

    avoid malware, always download from a trusted source."

    ALL BETTER RIGHT?     WRONG!!!

    I still can't complete the installation of Mozilla Firefox Web browser.

    (It did now let me download Adobe Acrobat Reader DC.)

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  3. Anonymous
    2020-10-24T18:57:40+00:00

    have done Greg[MSFT] 8/1 Update.

    Now have Microsoft Store app version 12010

    BUT

    STILL can't install Mozilla Firefox browser....which is so

    much better than MS Edge

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  4. Anonymous
    2020-10-23T21:24:29+00:00

    I updated the Microsoft Store app to 12010.1001.2.0.

    I still don't see any "Switch out of S mode" when I follow

    the directions through Settings>Update & Security>Activation> Go to the store.

    Quite frustrating. I had so many products that were not obtained through Microsoft Store that I now have no way of getting back to.

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