Unable to load "Switch Out of S Mode" screen in Microsoft Store

Anonymous
2019-07-29T23:01:55+00:00

I recently purchased a Microsoft Surface Go for travel, and although I'm enjoying it thus far there is a need to switch out of S Mode to install one or two additional programs. I've followed all of the steps to reach the "Switch Out of S Mode" screen in the Microsoft Store, however, the page never loads. Instead, it shows a blank store screen. Is there any other method to reach this area of the store?

Additionally, I've tried prior to updating Windows and after updating Windows with no luck.

Surface | Surface Go | Install and update

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Anonymous
2019-07-31T21:06:03+00:00

8/1 Update:

Thank you for your feedback. We have completed our investigation and have published an updated version of the Microsoft Store app which includes a fix for this issue. To install this update:

From the taskbar, open Microsoft Store. Select More ...  > Downloads and updates > Get updates. Install available updates, including Microsoft Store version 11906.1001.24.0 (or later). For more help installing Microsoft Store updates, see Get updates for apps and games in Microsoft Store.

Greg

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  1. Anonymous
    2019-10-26T18:38:17+00:00

    This is not working yet with version 11919.1001.5.0, there's a screen with:

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  2. Anonymous
    2019-10-23T22:31:17+00:00

    I have a Lenovo laptop just received today. I cannot switch out of S mode. Tells me that something is wrong and won't work. I have tried EVERYTHING that I have found on the net but nothing works. If I can't get S mode to turn off, I'm just going to return the laptop and find one that doesn't have S mode on it. S mode is the dumbest idea and most useless POS microshaft has ever come out with. Either tell me how to get rid of it, or I'm done with windows and will be switching to a mac. This is ****.

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  3. Anonymous
    2019-10-13T03:41:38+00:00

    8/1 Update:

    Thank you for your feedback. We have completed our investigation and have published an updated version of the Microsoft Store app which includes a fix for this issue. To install this update:

    From the taskbar, open Microsoft Store. Select More ...  > Downloads and updates > Get updates. Install available updates, including Microsoft Store version 11906.1001.24.0 (or later). For more help installing Microsoft Store updates, see Get updates for apps and games in Microsoft Store.

    Greg

    I have a galaxy book2 running snapdragon. the MS store opens and immediately closes. the solitaire collection does the same thing. I chatted with a couple techs today. after about 6 hours they finally had me restore windows 10 s 

    this did not fix the issue

    I show version 11910.1001.4.0 for the store.  

    please assist with a solution, as my tablet is useless and an awfully expensive 1000.00 paperweight. unless Microsoft is planning to buy these since win 10 doesn't work

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  4. Anonymous
    2019-09-04T18:44:16+00:00

    I have the latest version of the Microsoft Store app 11909.1001.7.0, but I still can't get out of s-mode. Any ideas?

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