Surface Pro Duo Dual SIM

Anonymous
2019-10-04T17:14:57+00:00

We all saw the unveil of the new Surface devices coming soon, right? I feel like the Surface Duo is tailor made for the on the go business professional who really can get everything done from their Surface Duo with its capabilities. The one thing that I'm sure it's missing is Dual SIM capabilities. What do you think? I have multiple phone numbers and carry two phones, both an iPhone Xs Max and Galaxy Note 8. I'd love to downsize that into 1 and have two SIM's in the Surface Duo.

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Surface | Surface Duo | Mobile connectivity

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Anonymous
2020-09-28T16:57:07+00:00

Surface Duo has a physical Nano SIM. AT&T locked SKU will have eSIM disabled while the Open market SKU will support Dual SIM single available (physical SIM and eSIM) – so only one SIM for calls, texts, data can be active at one time.

For more information about switching between SIM data plans see, Set up a mobile data connection on Surface Duo.

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  1. Anonymous
    2021-10-25T15:04:17+00:00

    has the dual sim standby of duo 1 been rectified already with a software update? I am just happy with how convinient the shape is of the duo 1. if the dual sim is and both are on standby for duo 1 I will buy it now. please if anyone can help me with this i appreciate.

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  2. Anonymous
    2021-10-24T22:01:19+00:00

    one ordinary sim and one e-sim, to get the e-sim to work you need to go to the store of your service provider and get a QR code for the e-sim.

    not all service providers support e-sim though.

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  3. Anonymous
    2021-10-24T19:58:48+00:00

    the surface duo 2 is dual standby though... if you buy it from microsoft or best buy unlocked...

    I got mine working with both sims active :)

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  4. Anonymous
    2021-10-24T17:55:12+00:00

    it is a good thing I learned about this unable to dual active SIM.... AND NOT BUYING THE surface duo anymore.

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