Our organization is purchasing 3 Surface pro 8. I will post around Christmas with the results.
Surface Pro 7 Overheating when charging
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Anonymous
So I've purchased and exchanged 3 brand new surface pro 7s in the last 20 days from best buy because of this issue. Everytime I plugged in the charger, within 5 mins, the backside of the Surface pro 7 starts overheating to an uncomfortable temperature. This was the case for the last 2 Surface Pro 7s as well. Their respective lot number was 1945 and 1943. I'm beginning to wonder if this is an issue with this particular batch ... Is there any answers for this?
Surface | Surface Pro | Power and battery
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Anonymous
2021-09-27T13:32:32+00:00 -
Anonymous
2021-09-06T17:19:45+00:00 Microsoft 's response is crickets....they still sell thousands of them and do not care if a few people are having issues....it's all about the money!
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Anonymous
2021-01-02T08:05:08+00:00 Hi All,
If this is still active, it is actually the charger causing this issue. The part that plugs into the computer, if not fully straight, will cause the computer to get crazy hot while charging. This seems to be a design flaw. I'm not talking about the port itself, rather the cable going into the hard plastic part. If it isn't in the right position, your computer will take forever to charge AND get crazy hot. I had to buy several off-brand chargers as a remedy.
Replacing the charger, full brick and cable, will not fix the issue. It is a design flaw because of how the cable bends going into the charging port. SO let's hope this gets infront of the right people to make a difference.
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Anonymous
2020-07-07T16:55:56+00:00 Great! Look for 2020 model. They have 2 in 1 version with 14" and 15". I'm looking for the 14" model since it is more portable.
Btw, I thought of attaching this image show you guys, how I'm dealing with the heat issues of Surface Pro 7 (i7) model. (the latest model as of today). You can see I'm using a small fan behind the Surface Pro so that it always stays cool. :)
Can you imaging, how silly this is specially for a premium product which comes at a cost of $2500 almost (with keypad, mouse and pen). Shame on Microsoft.
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Anonymous
2020-06-18T17:55:41+00:00 I'm having the same issue with my Surface Pro 7. It's badly overheating and crashing (Blue screen of Death!) type. I am not happy about it as it has happened on NUMEROUS occasions while charging! I want to return it and get a fix! This is ridiculous! It happened on a very important CONFERENCE too!