Greetings Eric,
Have you tried switching your router down to use Channel 11?
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Hi!
I have 2 question on Wi-Fi connection:
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Greetings Eric,
Have you tried switching your router down to use Channel 11?
Greetings MarcellOnay,
Sorry for the delayed response. Regulatory requirements vary from country to country and the Surface team strives to honor the legal requirements of all the countries we do business in. The Surface devices sold in your country have been designed to comply with the regulations of your particular country and/or region. This may prohibit the use of particular WiFi channels when traveling to countries or regions with differing regulatory requirements.
Hi all I had the same problem and changed the value of the channel from 12 to 6 in the wireless setting in my router and it worked fine
Now I can connect
Greetings Glen,
WiFi is configured differently on a country by country basis based on regulations and cannot be changed.
Hi,
this is what I did to enable channel 12+13 on a surface PRO:
How to enable WLAN channel 12+13 on a surface PRO
(may also work on a surface RT)
This involves editing a setting in the registry.
If you are not comfortable doing this ask someone for help.
The issue is 802.11d is disabled by default. This helps the driver find out where it is and switch the channels on/off:
http://en.wikipedia.org/wiki/IEEE_802.11d-2001
IEEE 802.11d-2001 is an amendment to the IEEE 802.11 specification that adds support for "additional regulatory domains". This support includes the addition of a country information element to beacons, probe requests, and probe responses. The country information elements simplifies the creation of 802.11 wireless access points and client devices that meet the different regulations enforced in various parts of the world. The amendment has been incorporated into the published IEEE 802.11-2007 standard.
Pasted from <http://en.wikipedia.org/wiki/IEEE_802.11d-2001>
You will find it under Network adapters, Marvell AVASTAR 350N Wireless Network Adapter
Copy the value displayed {4d36e972-e325-11ce-bfc1-08002be10318}
In the value field you will see something like this:
{4d36e972-e325-11ce-bfc1-08002be10318}\0012
The number at the end (here 0012) varies! You need to remember this number
Easy way:
Press WinKey+R and type "regedit" + Enter
Answer the security question with YES
The result will be under HKLM\SYSTEM\ControlSet001\Control\Class{4d36e972-e325-11ce-bfc1-08002be10318}
HKLM\SYSTEM\CurrentControlSet\Control\Class{4d36e972-e325-11ce-bfc1-08002be10318}
Now reboot and you should find those missing networks!