Hi Michael,
Thank you for bringing this to our attention. Were you able to run a battery report - sleep study? If you haven't, follow the steps below to run the battery report:
- On the Search bar/Cortana, type cmd to search for the Command Prompt.
- Press and hold or right-click and select Run as administrator.
- On the Command Prompt, type po****wercfg sl****eepstudy.
- Open the file location of the said report. (It will appear as sleepstudy-report.html)
Kindly post a screenshot of the recent usage or at least one week of the report here. You may also upload the HTML file using OneDrive then share the link.
We're looking forward to your response.