Battery Drains While Shutdown

Anonymous

I have read many posts and made many attempts to correct this problem without any success.

I was traveling for 3 months and when I returned the battery was completely dead.

Also, each night since my return, the battery drains as much as 12% overnight while shutdown.

I have all MS updates but the problem continues.

Please advise.

THX! :)

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Anonymous

2019-10-27T15:56:08+00:00

Here I am after an upgrade to Windows 10 Pro v1903 18362.449 and ny battery still drains when SP4 shutdown. Connect Standby disabled. My SP4 has stopped being a portable and is now pretty much a desktop requiring a power cable on start up.
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Anonymous

2019-12-31T04:46:40+00:00

The grand Microsoft made a great progress in computer science-drainage of battery power even after a device was completely shut down.

My surface pro4 would be my first and last Microsoft hardware product.
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Anonymous

2020-01-06T04:18:35+00:00

Yes -- I have already moved on to a Dell notebook. I am very, very, disappointed in Microsoft for the way they made the Surface, as well as other issues with Windows 10. They do not deserve any more of my money.
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Anonymous

2020-01-06T04:19:52+00:00

Microsoft won't be getting any more of my IT budget.
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Anonymous

2020-01-06T04:30:12+00:00

I suspect a large fraction of the people who are having this problem have failing batteries. It would be useful to know how old the machines are and how much of their life has been spent at full charge connected to external power supplies.
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