I've pretty much tried ALL of the potential solutions and none of it fixed my battery drain issue.
I now strongly believe this is a hardware issue.
Will I ever buy another surface product? Hell no!
Battery Drains While Shutdown
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Anonymous
I have read many posts and made many attempts to correct this problem without any success.
I was traveling for 3 months and when I returned the battery was completely dead.
Also, each night since my return, the battery drains as much as 12% overnight while shutdown.
I have all MS updates but the problem continues.
Please advise.
THX! :)
Surface | Surface Pro | Power and battery
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235 answers
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Anonymous
2019-07-17T22:17:02+00:00 -
Anonymous
2019-07-20T02:28:28+00:00 Why do you think it is a hardware issue? As far as I know, it affects all Surface Pro 4 PCs. Even if that were not the case, I would suspect this is a software problem that is drawing power when Windows is shutdown.
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Anonymous
2019-07-20T04:00:54+00:00 Why do you think it is a hardware issue? As far as I know, it affects all Surface Pro 4 PCs. Even if that were not the case, I would suspect this is a software problem that is drawing power when Windows is shutdown.
quite agree although not really sure. Years ago I ever had bad experience after an update, since then I use to make restore point before updating system. I remember last feb or march after updated a surface book (office property), used it for several days and noticed the battery drains faster than before... roll back to previous point and battery drains normally
I myself have an SP4, also got this battery drain issue. After one of the update 2 years ago the battery started to drain not normal even after shutting down still drain the battery... roll back to previous point and did not help. Started googling to find solutions and none of 'em worked. Finally I quit trying everything after read one statement from a forum discussion that said Microsoft already know the SP4 battery issue and couldn't do much because it related to security update issue.. IMHO this security update maybe not compatible with SP4 parts (processors or kind of stuff like that)
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Anonymous
2019-07-20T06:12:00+00:00 Has anyone tried putting in Airplane mode before shutting down?
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Anonymous
2019-07-20T07:07:56+00:00 Yes, I’ve tried airplane mode. So have many others.