shutdown /p just shutsdown the pc and any apps without warning, i cant see how that will help resolve the battery draining when the surface should be turned off.
Battery Drains While Shutdown
I have read many posts and made many attempts to correct this problem without any success.
I was traveling for 3 months and when I returned the battery was completely dead.
Also, each night since my return, the battery drains as much as 12% overnight while shutdown.
I have all MS updates but the problem continues.
Please advise.
THX! :)
Surface | Surface Pro | Power and battery
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235 answers
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Anonymous
2018-12-23T12:24:08+00:00 -
Anonymous
2018-12-23T12:34:45+00:00 This problem can`t be solve.
Microsoft replace my device and now it seems to be working fine without any draining.
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Anonymous
2018-12-23T12:43:10+00:00 my device is over 3 years old, Microsoft wont replace without a cost to me.
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Anonymous
2018-12-25T05:31:43+00:00 This solves nothing. So many of us have been through all of Microsoft's recommended steps, from reinstalling the battery driver to reinstalling the OS; we've run all of their battery tests and sent them the results. We've created batch scripts for shutdowns including shutdown /p, shutdown /s and others. And all anyone needs to do is scroll through this forum to find hundreds, maybe thousands, who have had the same issue.
All this points to a hardware defect, and the closer we get to that conclusion, the more elusive and unresponsive Microsoft becomes. They responded to me and put me through some paces - I did what they said and they disappeared. Many, many others have had the same experience. The only word for it is "shameful".
This is a *business decision.*They know the battery is faulty. They've run the numbers, and know that to ignore us and risk of losing our business is cheaper than to admit that there's a problem and have to replace all these batteries.
Some will take the bait and upgrade. Some will pay the $500 for a refurbished replacement. Others (like me) will jump ship and never buy another MS product again. And they're fine with that. They have fine-tuned their expectations and know they are scary-accurate.
In the end, they are (and always have been) a software company. Their foray into tablet computing was nothing more than an experiment - and a hugely successful one, despite all of our problems. (Our problems, not theirs) They've probably developed a working model with the 6, but if not, then maybe the 7 or the 8 - but if it fails, they don't really care. They've accounted for that.
Never, ever, did they ever plan to compete with Lenovo, HP, Dell, or the others who have produced competitive products in this market. The goals have always been the same -
1. Take market share away from Apple
2. Sell more software
3. Sell more licenses to software companies who want to write software for Windows.
If the Surface is a successful book of business, that's great - but if not - well - see above.
Mission accomplished. What are YOU going to do?
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Anonymous
2018-12-25T10:00:02+00:00 As I mentioned in October, I do not get responses to my emails on this. This is
beginning to remind me of the SP3 Batterygate 'adventure'. (and I still don't
have a magic wand).