Battery Drains While Shutdown

Anonymous
2018-01-16T03:04:25+00:00

I have read many posts and made many attempts to correct this problem without any success.

I was traveling for 3 months and when I returned the battery was completely dead.

Also, each night since my return, the battery drains as much as 12% overnight while shutdown.

I have all MS updates but the problem continues.

Please advise.

THX! :)

Surface | Surface Pro | Power and battery

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

235 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-06-21T08:35:36+00:00

    I disabled 'Fast Startup' and it didn't work for me :(

    Here is the link for anyone else that wants to see if it work for them - it has for some people :

    What is Windows 10 Fast Startup and how to disable it.

    Running out of options here - My Surface Pro 4 looks only to have a future as a drinks serving tray :(

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-06-15T16:39:50+00:00

    I see. My warranty has expired and there are no Microsoft stores where I live. I guess I either have to live with it or buy a new laptop. Thank you for your advice.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-06-14T08:13:15+00:00

    Tried recalibrating the battery and complete shutdown with the command. Still 11% drainage (from 100%) in 10 hours.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2019-06-12T11:07:08+00:00

    I have checked my battery report and found that battery dropped from 100% to 7% in one week while shutdown and with CS enabled = false...

    I haven't studied it after installing 1903 update, though.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2019-06-11T15:33:45+00:00

    Hi, TotalLoser1977.  A sleepstudy report will show you what's eating Watts when you've ordered Windows to shutdown.  The report will also show what state you're in.  On my Surface if I tell it to shutdown and then close the lid (signaling I want it to go to sleep), it will enter a sleep state instead of a shutdown.  The powercfg /sleepstudy command will not report what happens after a hardware shutdown, what Windows will label as an "abnormal shutdown".  However based one test, I did, the Surface still used an average of 0.03 Watts over 11 hours (1260 joules).

    Was this answer helpful?

    0 comments