Battery Drains While Shutdown

Anonymous
2018-01-16T03:04:25+00:00

I have read many posts and made many attempts to correct this problem without any success.

I was traveling for 3 months and when I returned the battery was completely dead.

Also, each night since my return, the battery drains as much as 12% overnight while shutdown.

I have all MS updates but the problem continues.

Please advise.

THX! :)

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2018-12-23T12:34:45+00:00

    This problem can`t be solve.

    Microsoft replace my device and now it seems to be working fine without any draining.

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  2. Anonymous
    2018-12-23T12:24:08+00:00

    shutdown  /p just shutsdown the pc and any apps without warning, i cant see how that will help resolve the battery draining when the surface should be turned off.

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  3. Anonymous
    2018-12-23T07:16:48+00:00

    Use this command to shutdown the computer:

    shutdown /p

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  4. Anonymous
    2018-12-16T13:32:50+00:00

    I have the same problem. Battery is draining so fast.

    SP4 is 2 years and 9 months old.

    Now I've switched to a Lenovo Thinkpad 580, which is solid and reliable.

    I will never buy a Microsoft device again :-(

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  5. Anonymous
    2018-12-15T20:35:12+00:00

    Sounds familiar.

    I'm typing this on my new HP Spectre 13" 2-in-1.

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