Bluetooth Mouse lag

Anonymous
2013-05-01T15:27:34+00:00

Recently bought the Surface Pro 128GB.

Having been annoyed by the temperament of the touchpad, I bought a Microsoft Bluetooth mouse.

What I've found is that, when copying data over a network, the bluetooth mouse begins to lag.

Using the touchpad/pen is unaffected.

Makes me wonder whether the Wireless NIC and Bluetooth Module are using the same bus and/or whether this is a known issue.

Surface | Surface Pro | USB-C

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  1. Anonymous
    2014-03-28T08:17:28+00:00

    So the solution posted here for SurfacePro doesn't help you?

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  2. Anonymous
    2014-03-27T21:17:43+00:00

    Recently bought the Surface Pro 128GB.

    christ almost a year since you posted this and there doesnt seem to be any solution yet. im in the same boat as yourself, 128GB Surface Pro. windows 8.1 everything updated. 

    im using a Lenovo bluetooth keyboard and any time there is something downloading or if a program like evernote is syncing data the trackpoint/mouse pointer starts to lag really bad. the keyboard part doesnt seem to lag as much or maybe i just dont notice it. 

    ive only had it a week and already its getting really annoying switching to the pen just to get things done on it, or having to use the touchscreen if i dont have my pen with me. im hoping it wont take them another year to fix this problem

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  3. Anonymous
    2014-03-27T08:26:22+00:00

    This setting is also not available for Intel Adapters (i.e. my Dell E6430). Still suffering with the lag, very disappointing...

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  4. Anonymous
    2014-03-27T07:19:38+00:00

    I think I found the solution!

    Right click your Wifi bars in the tray and open Network and Sharing Center --> Click the blue text that has your network name to get to "WiFi Status" --> Click Properties(Bottom Left) --> Configure --> Advanced Tab.  Scroll down the list and go to "Bluetooth Collaboration".  Change the setting to "Disable".

    Then turn Bluetooth Off/on in PC settings.

    I am using a Microsoft Sculpt Touch Mouse and Wedge Mobile Keyboard over Bluetooth.  The mouse had a quarter second lag that was very irritating, but now it feels perfectly smooth.

    Hope this helps.

    FYI, this only works on systems with a Broadcom chipset. The Surface and Surface Pro use a Marvell chipset which doesn't have that feature.

    Ah, that's a bummer!

    However this signifies that, even though Bluetooth and WiFi use the same band and bandwidth, the issue may be solvable via software.

    So please MS, work with Marvell for a solution! It is simply unacceptable to have this lag on such first class machines.

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  5. Anonymous
    2014-03-27T01:56:09+00:00

    I think I found the solution!

    Right click your Wifi bars in the tray and open Network and Sharing Center --> Click the blue text that has your network name to get to "WiFi Status" --> Click Properties(Bottom Left) --> Configure --> Advanced Tab.  Scroll down the list and go to "Bluetooth Collaboration".  Change the setting to "Disable".

    Then turn Bluetooth Off/on in PC settings.

    I am using a Microsoft Sculpt Touch Mouse and Wedge Mobile Keyboard over Bluetooth.  The mouse had a quarter second lag that was very irritating, but now it feels perfectly smooth.

    Hope this helps.

    FYI, this only works on systems with a Broadcom chipset. The Surface and Surface Pro use a Marvell chipset which doesn't have that feature.

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