So the solution posted here for SurfacePro doesn't help you?
Bluetooth Mouse lag
Recently bought the Surface Pro 128GB.
Having been annoyed by the temperament of the touchpad, I bought a Microsoft Bluetooth mouse.
What I've found is that, when copying data over a network, the bluetooth mouse begins to lag.
Using the touchpad/pen is unaffected.
Makes me wonder whether the Wireless NIC and Bluetooth Module are using the same bus and/or whether this is a known issue.
Surface | Surface Pro | USB-C
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169 answers
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Anonymous
2014-03-28T08:17:28+00:00 -
Anonymous
2014-03-27T21:17:43+00:00 Recently bought the Surface Pro 128GB.
christ almost a year since you posted this and there doesnt seem to be any solution yet. im in the same boat as yourself, 128GB Surface Pro. windows 8.1 everything updated.
im using a Lenovo bluetooth keyboard and any time there is something downloading or if a program like evernote is syncing data the trackpoint/mouse pointer starts to lag really bad. the keyboard part doesnt seem to lag as much or maybe i just dont notice it.
ive only had it a week and already its getting really annoying switching to the pen just to get things done on it, or having to use the touchscreen if i dont have my pen with me. im hoping it wont take them another year to fix this problem
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Anonymous
2014-03-27T08:26:22+00:00 This setting is also not available for Intel Adapters (i.e. my Dell E6430). Still suffering with the lag, very disappointing...
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Anonymous
2014-03-27T07:19:38+00:00 I think I found the solution!
Right click your Wifi bars in the tray and open Network and Sharing Center --> Click the blue text that has your network name to get to "WiFi Status" --> Click Properties(Bottom Left) --> Configure --> Advanced Tab. Scroll down the list and go to "Bluetooth Collaboration". Change the setting to "Disable".
Then turn Bluetooth Off/on in PC settings.
I am using a Microsoft Sculpt Touch Mouse and Wedge Mobile Keyboard over Bluetooth. The mouse had a quarter second lag that was very irritating, but now it feels perfectly smooth.
Hope this helps.
FYI, this only works on systems with a Broadcom chipset. The Surface and Surface Pro use a Marvell chipset which doesn't have that feature.
Ah, that's a bummer!
However this signifies that, even though Bluetooth and WiFi use the same band and bandwidth, the issue may be solvable via software.
So please MS, work with Marvell for a solution! It is simply unacceptable to have this lag on such first class machines.
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Anonymous
2014-03-27T01:56:09+00:00 I think I found the solution!
Right click your Wifi bars in the tray and open Network and Sharing Center --> Click the blue text that has your network name to get to "WiFi Status" --> Click Properties(Bottom Left) --> Configure --> Advanced Tab. Scroll down the list and go to "Bluetooth Collaboration". Change the setting to "Disable".
Then turn Bluetooth Off/on in PC settings.
I am using a Microsoft Sculpt Touch Mouse and Wedge Mobile Keyboard over Bluetooth. The mouse had a quarter second lag that was very irritating, but now it feels perfectly smooth.
Hope this helps.
FYI, this only works on systems with a Broadcom chipset. The Surface and Surface Pro use a Marvell chipset which doesn't have that feature.