Bluetooth Mouse lag

Anonymous
2013-05-01T15:27:34+00:00

Recently bought the Surface Pro 128GB.

Having been annoyed by the temperament of the touchpad, I bought a Microsoft Bluetooth mouse.

What I've found is that, when copying data over a network, the bluetooth mouse begins to lag.

Using the touchpad/pen is unaffected.

Makes me wonder whether the Wireless NIC and Bluetooth Module are using the same bus and/or whether this is a known issue.

Surface | Surface Pro | USB-C

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

169 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2013-12-05T06:07:33+00:00

    Same problem here with Surface Pro 2 and Microsoft Laser mouse 8000.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-12-05T05:56:33+00:00

    Same issue here with Surface Pro 2 and Wedge Touch Mouse (or razr orochi). Issue does not occur with the same mice on other devices on my network (galaxy tab 2 and two different windows 8 desktops). Really frustrating that a premium product like the Surface Pro 2 does not work properly with basic peripherals with bluetooth mice! This needs to be fixed ASAP.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-11-30T13:21:05+00:00

    The same problem here.

    Surface Pro 128gb with windows 8.1 + Wedge Surface Mouse + Wedge Mobile Keyboard.

    Really frustrating.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-11-25T04:40:41+00:00

    I'm suspecting my intermittent laggy mouse occurs when SkyDrive fires up for transfers.  This started on day one with the Surface Pro with Windows 8 and Surface Wedge Mouse and continues with Windows 8.1.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2013-11-11T11:17:52+00:00

    I have a Surface Pro and I had the same problem: Bluetooth (Microsoft brand) mouse LAG while downloading from internet big amount of data (video or many web sites downloading at the same time).

    I was able to fix the problem today by removing the mouse device and pairing it again.

    I don't know if the problem will come back or not (it is working well just from today).

    THE PROBLEM IS BACK AGAIN: mouse cursor lag move while downloading video or several web pages at the same time from internet.

    Was this answer helpful?

    0 comments