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WiFi deteriorates after closing the lid on Surface Book connected to Surface Dock
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Anonymous
If I close the lid of my Surface Book while connected to a Surface Dock, WiFi speed will drop from 54 Mbps to as low as 1 Mpbs. The WiFi router is an AT&T U-Verse Pace 3801 HGV and the power setting for close the lid while plugged in is Do Nothing. I am taking this thing back to the store for a refund if it can't be fixed.
Surface | Surface Book | Network
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Anonymous
2016-03-04T01:10:07+00:00 -
Anonymous
2016-02-25T18:12:40+00:00 Our office has experienced the same lid closing problem where the WIFI signal dies when docked and the lid is down. Using inSSIDer , it's quite easy to see the signal strength drop off 15-20db as soon as the lid closes and step back up as soon as the lid opens.
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Anonymous
2016-02-03T23:27:37+00:00 I will +1 this thread. I am experiencing the same issue with my Surface Book. Currently I use an external dock and need to leave my lid open half way in order to receive a usable WiFi signal. With the lid closed the signal strength deteriorates with a lot of packet loss. Typically I am unable to stay connected to the WiFi network.
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Barb Bowman 80,815 Reputation points MVP Volunteer Moderator2016-02-03T13:47:40+00:00 some people have found relief by using a USB extension cable. my guess is that
this is a shielding issue. I don't know if or when this might be addressed or
even if Microsoft CAN address it.
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Barb
Windows Experience MVP
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Anonymous
2016-01-31T16:53:38+00:00 Hello all,
I have upgraded my Surface Pro 2 to a Surface Book which I love dearly, but when I have to do serious work, I need a full size USB keyboard. I had the brilliant idea of putting the Book into tent mode to use it that way. Unfortunately, when in tent mode, the Wireless connection speed drops from a normal 117mbps to 5-11 mbps at best. Has anyone else experienced this?
Many thanks,
Tim