Surface Pro 3 - Missing Surface Pro Touch Controller Firmware after reimage

Anonymous
2014-06-26T13:57:29+00:00

MDT 2013 - Windows 8.1 all updates.

Download surface Pro 3 firmware and driver http://www.microsoft.com/en-us/download/details.aspx?id=38826 to mdt 2013 out of box driver. Reimaged it, but missing only one and most essential driver

Surface Pro Touch Controller Firmware

UEFI\RES_{e5fff56f-d160-4365-9e21-22b06f6746dd}&REV_0

UEFI\RES_{e5fff56f-d160-4365-9e21-22b06f6746dd}

without this driver, surface pro is just untouchable...can anyone help me to find this driver.

thanks in advance...

Surface | Surface Pro | Install and update

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Anonymous
2014-06-27T23:39:57+00:00

Hello Orionbelt,

I'm sorry that you are experiencing the inconvenience of this missing driver on your Surface Pro 3. We're here to help.

As this is a pretty technical issue related to a re-image of the device, we suggest you contact our Technical Support Team to help you with this in real-time. You can contact them through chat or phone here.

Thanks for reaching out to us, and please contact us again if you have any other questions.

Best Wishes,

Zack_T

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  1. Anonymous
    2015-02-04T00:30:02+00:00

    Ah, didn't know about the change of keyboard being a problem too. Is there any way to see the hardware id on that driver before installing the firmware update from 1/15/15? I didn't even have that driver listed until I did the firmware update. The device was purchased in Oct.

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  2. Anonymous
    2015-02-04T00:33:18+00:00

    Prior to the attempted firmware update, it is just called "Device Firmware"...

    If you open that up you can check the hardware ID.

    -James

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  3. Anonymous
    2015-02-04T00:52:52+00:00

    Ah ok. So that's what it replaces. Good to know as that my convince me to try again at the Microsoft store.

    Does it matter if Inver get the firmware update to install or not? I managed to today, but the yellow triangle was still there. Surface hub still didn't recognize the pen either, so I'm assuming it doesn't matter if the firmware update takes or not.

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  4. Anonymous
    2015-02-04T01:37:42+00:00

    If the yellow exclamation is still there, then the firmware did not install successfully.

    -James

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