Surface Pro 3 - Missing Surface Pro Touch Controller Firmware after reimage

Anonymous
2014-06-26T13:57:29+00:00

MDT 2013 - Windows 8.1 all updates.

Download surface Pro 3 firmware and driver http://www.microsoft.com/en-us/download/details.aspx?id=38826 to mdt 2013 out of box driver. Reimaged it, but missing only one and most essential driver

Surface Pro Touch Controller Firmware

UEFI\RES_{e5fff56f-d160-4365-9e21-22b06f6746dd}&REV_0

UEFI\RES_{e5fff56f-d160-4365-9e21-22b06f6746dd}

without this driver, surface pro is just untouchable...can anyone help me to find this driver.

thanks in advance...

Surface | Surface Pro | Install and update

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Anonymous
2014-06-27T23:39:57+00:00

Hello Orionbelt,

I'm sorry that you are experiencing the inconvenience of this missing driver on your Surface Pro 3. We're here to help.

As this is a pretty technical issue related to a re-image of the device, we suggest you contact our Technical Support Team to help you with this in real-time. You can contact them through chat or phone here.

Thanks for reaching out to us, and please contact us again if you have any other questions.

Best Wishes,

Zack_T

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  1. Anonymous
    2015-01-29T03:05:37+00:00

    I am having a problem where the exclamation point is showing up and I can't get it to go away. I've tried disabling and reenabling and searching for driver updates online, etc. I am running windows 10 tech preview, which may not help much. I had this problem in 8.1 as well.

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  2. Anonymous
    2015-01-22T01:01:15+00:00

    No joy with the first tablet I've tried.  It was a replacement one that was sent after I opened a case with MS.

    The Touch Controller Firmware version is the same, so it doesn't look like it was updated with this release.  :(

    We have some i7 versions of the Surface that haven't exhibited this issue...only the i5's.  Is that anyone else's experience or just our luck of the draw?

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  3. Anonymous
    2015-01-21T20:30:48+00:00

    I am still able to access this link and it hasn't been updated since Dec 25th:

    http://support.microsoft.com/kb/3024327

    Here is a link describing the 1/15/15 update:

    http://www.microsoft.com/surface/en-us/support/install-update-activate/pro-3-update-history

    I don't see anything specific about this firmware update problem, but hopefully it does fix it, please keep us updated.

    -James

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  4. Anonymous
    2015-01-21T20:10:42+00:00

    Looks like they've released a patch dated 1/15/2015 and removed the KB article about the code 10 or 14 error!  Trying it now to see if that resolves the issue.

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