Surface Pro 3 - Missing Surface Pro Touch Controller Firmware after reimage

Anonymous
2014-06-26T13:57:29+00:00

MDT 2013 - Windows 8.1 all updates.

Download surface Pro 3 firmware and driver http://www.microsoft.com/en-us/download/details.aspx?id=38826 to mdt 2013 out of box driver. Reimaged it, but missing only one and most essential driver

Surface Pro Touch Controller Firmware

UEFI\RES_{e5fff56f-d160-4365-9e21-22b06f6746dd}&REV_0

UEFI\RES_{e5fff56f-d160-4365-9e21-22b06f6746dd}

without this driver, surface pro is just untouchable...can anyone help me to find this driver.

thanks in advance...

Surface | Surface Pro | Install and update

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Anonymous
2014-06-27T23:39:57+00:00

Hello Orionbelt,

I'm sorry that you are experiencing the inconvenience of this missing driver on your Surface Pro 3. We're here to help.

As this is a pretty technical issue related to a re-image of the device, we suggest you contact our Technical Support Team to help you with this in real-time. You can contact them through chat or phone here.

Thanks for reaching out to us, and please contact us again if you have any other questions.

Best Wishes,

Zack_T

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  1. Anonymous
    2014-12-11T07:52:16+00:00

    "You should see "Surface Pro Touch Controller Firmware" listed in device manager without the yellow triangle to confirm that it has been installed successfully."

    That is what happened. Driver installed perfectly.

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  3. Anonymous
    2014-12-11T01:28:29+00:00

    Thank you for your suggestion. I too, had the yellow triangle until I followed your step:

    "What got rid of the yellow triangle from the firmware in Device Manager was to be sure the battery was charged to 100%, and leaving the charger connected, I uninstalled the offending yellow triangle firmware (deleting the driver)."

    Deleting the driver option is what I hadn't done in my previous attempts to remove triangle.

    Also, my next step differed from yours in that I simply restarted surface pro 3 after removing firmware and deleting driver.

    It booted up perfectly and without the yellow triangle!

    I have to say that the computer seemed to function perfectly even with the yellow triangle but I just didn't like seeing it.

    The only issue I have left is with my surface pro 3 pen.  It seems to work fine but does not show up in the list of bluetooth devices.  Also, it doesn't open OneNote when clicking the top of pen nor does it do a screen capture.

    Any suggestions would be appreciated.

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