Surface Pro 3 - Missing Surface Pro Touch Controller Firmware after reimage

Anonymous
2014-06-26T13:57:29+00:00

MDT 2013 - Windows 8.1 all updates.

Download surface Pro 3 firmware and driver http://www.microsoft.com/en-us/download/details.aspx?id=38826 to mdt 2013 out of box driver. Reimaged it, but missing only one and most essential driver

Surface Pro Touch Controller Firmware

UEFI\RES_{e5fff56f-d160-4365-9e21-22b06f6746dd}&REV_0

UEFI\RES_{e5fff56f-d160-4365-9e21-22b06f6746dd}

without this driver, surface pro is just untouchable...can anyone help me to find this driver.

thanks in advance...

Surface | Surface Pro | Install and update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2014-06-27T23:39:57+00:00

Hello Orionbelt,

I'm sorry that you are experiencing the inconvenience of this missing driver on your Surface Pro 3. We're here to help.

As this is a pretty technical issue related to a re-image of the device, we suggest you contact our Technical Support Team to help you with this in real-time. You can contact them through chat or phone here.

Thanks for reaching out to us, and please contact us again if you have any other questions.

Best Wishes,

Zack_T

Was this answer helpful?

1 person found this answer helpful.
0 comments

126 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2014-12-23T17:39:56+00:00

    I got my replacement and everything updates first time no problems.

    It seems to be a specific revision version that has issues updating the firmware.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-12-22T16:32:42+00:00

    you were correct and i needed it to change onenote to onenote desktop via the surface app.

    I took it back to the shop i got it from and got a full refund. Would have got another but had non in stock :(

    gonna try and grab one from another place tmoz

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-12-22T05:36:01+00:00

    Without this firmware driver update properly installed, you cannot use the Surface Hub app to adjust pen sensitivity.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-12-20T10:28:37+00:00

    I just purchased mine yesterday and done all the updates and the same firmware update either fails in the update page and i get the yellow triangle in device manager.

    The surface works fine but it leaves an un easy feeling that it might fail at later date.

    On a quick side note I followed some instructions which seems to fix the issue.

    when you update Pro Touch Controller Firmware instead of picking that I was suggested to pick device firmware instead and seems to have worked.

    Is this correct ?

    To be honest the device works fine.

    What i did notice when it was installing the Pro Touch Controller Firmware on boot. It would say updating firmware and the bar would go up about 1/4 and then the screen flashes and restarts and the i get surface pro then flash and restart and again another screen with surface and a bar and it goes to 1/4 the way and the restarts and loads windows.

    Was this answer helpful?

    0 comments