Surface Pro 3 - Missing Surface Pro Touch Controller Firmware after reimage

Anonymous
2014-06-26T13:57:29+00:00

MDT 2013 - Windows 8.1 all updates.

Download surface Pro 3 firmware and driver http://www.microsoft.com/en-us/download/details.aspx?id=38826 to mdt 2013 out of box driver. Reimaged it, but missing only one and most essential driver

Surface Pro Touch Controller Firmware

UEFI\RES_{e5fff56f-d160-4365-9e21-22b06f6746dd}&REV_0

UEFI\RES_{e5fff56f-d160-4365-9e21-22b06f6746dd}

without this driver, surface pro is just untouchable...can anyone help me to find this driver.

thanks in advance...

Surface | Surface Pro | Install and update

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Anonymous
2014-06-27T23:39:57+00:00

Hello Orionbelt,

I'm sorry that you are experiencing the inconvenience of this missing driver on your Surface Pro 3. We're here to help.

As this is a pretty technical issue related to a re-image of the device, we suggest you contact our Technical Support Team to help you with this in real-time. You can contact them through chat or phone here.

Thanks for reaching out to us, and please contact us again if you have any other questions.

Best Wishes,

Zack_T

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  1. Anonymous
    2015-04-28T17:56:17+00:00

    According to the following Microsoft Knowledgebase article, the issue is fixed in the firmware update released 3/26/15:

    https://support.microsoft.com/en-us/kb/3024327

    This issue is resolved by updated UEFI firmware version 3.11.760.0. To download and install this update, go to Windows Update and search for “System Firmware Update – 3/26/2015.”

    -James

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  2. Anonymous
    2015-03-31T15:03:18+00:00

    That last update did fix it for me. After the update I did the thing where I deleted the offending (Yellow Triangle) firmware driver and rebooted. No more Yellow Triangles!

    Bye.

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  3. Anonymous
    2015-03-31T14:37:47+00:00

    i would take it back or contact microsoft for replacement.

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  4. Anonymous
    2015-03-31T14:24:13+00:00

    the problem didn't cause any major problems with the pen it just stopped you from using the surface hub and a few other things related to the pen.

    In my case, this problem caused following issues:

    1. Touch doesn't work
    2. Pen works sometime; most doesn't.
    3. Yellow mark on device manager

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