Surface Pro 3 - Missing Surface Pro Touch Controller Firmware after reimage

Anonymous
2014-06-26T13:57:29+00:00

MDT 2013 - Windows 8.1 all updates.

Download surface Pro 3 firmware and driver http://www.microsoft.com/en-us/download/details.aspx?id=38826 to mdt 2013 out of box driver. Reimaged it, but missing only one and most essential driver

Surface Pro Touch Controller Firmware

UEFI\RES_{e5fff56f-d160-4365-9e21-22b06f6746dd}&REV_0

UEFI\RES_{e5fff56f-d160-4365-9e21-22b06f6746dd}

without this driver, surface pro is just untouchable...can anyone help me to find this driver.

thanks in advance...

Surface | Surface Pro | Install and update

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Anonymous
2014-06-27T23:39:57+00:00

Hello Orionbelt,

I'm sorry that you are experiencing the inconvenience of this missing driver on your Surface Pro 3. We're here to help.

As this is a pretty technical issue related to a re-image of the device, we suggest you contact our Technical Support Team to help you with this in real-time. You can contact them through chat or phone here.

Thanks for reaching out to us, and please contact us again if you have any other questions.

Best Wishes,

Zack_T

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  1. Anonymous
    2014-07-02T15:09:01+00:00

    I think we should open a new topic for the issue . They will not answer because this topic is already ticked as answered. Please do it Rich , my English is not that good .

    Thank you

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  2. Anonymous
    2014-07-02T12:45:25+00:00

    When I click on the device in device manager, I am getting this in device status:

    "The device cannot work properly until you restart your computer. (Code 14)."

    I restart and get the same message over and over again.

    Rich

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  3. Anonymous
    2014-07-02T12:43:26+00:00

    I am having the same exact issue.  After doing a firmware upgrade, the Surface Pro Touch controller firmware is not working.  I have tried to reload/update/reset/refresh, and still no luck.

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  4. Anonymous
    2014-07-01T23:51:23+00:00

    Well sir , I downloaded all drivers from here :

    http://drivers.softpedia.com/progDownload/Microsoft-Surface-Pro-3-Tablet-Firmware-Driver-June-2014-Download-367530.html

    Then I updated device firmware in the device manager. After that , touch controller firmware came up but it still not working ! I hope MS can solve this problem without replacing my surface.

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