Surface Pro 3 - Missing Surface Pro Touch Controller Firmware after reimage

Anonymous
2014-06-26T13:57:29+00:00

MDT 2013 - Windows 8.1 all updates.

Download surface Pro 3 firmware and driver http://www.microsoft.com/en-us/download/details.aspx?id=38826 to mdt 2013 out of box driver. Reimaged it, but missing only one and most essential driver

Surface Pro Touch Controller Firmware

UEFI\RES_{e5fff56f-d160-4365-9e21-22b06f6746dd}&REV_0

UEFI\RES_{e5fff56f-d160-4365-9e21-22b06f6746dd}

without this driver, surface pro is just untouchable...can anyone help me to find this driver.

thanks in advance...

Surface | Surface Pro | Install and update

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Anonymous
2014-06-27T23:39:57+00:00

Hello Orionbelt,

I'm sorry that you are experiencing the inconvenience of this missing driver on your Surface Pro 3. We're here to help.

As this is a pretty technical issue related to a re-image of the device, we suggest you contact our Technical Support Team to help you with this in real-time. You can contact them through chat or phone here.

Thanks for reaching out to us, and please contact us again if you have any other questions.

Best Wishes,

Zack_T

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  1. Anonymous
    2014-12-22T05:36:01+00:00

    Without this firmware driver update properly installed, you cannot use the Surface Hub app to adjust pen sensitivity.

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  2. Anonymous
    2014-12-20T10:28:37+00:00

    I just purchased mine yesterday and done all the updates and the same firmware update either fails in the update page and i get the yellow triangle in device manager.

    The surface works fine but it leaves an un easy feeling that it might fail at later date.

    On a quick side note I followed some instructions which seems to fix the issue.

    when you update Pro Touch Controller Firmware instead of picking that I was suggested to pick device firmware instead and seems to have worked.

    Is this correct ?

    To be honest the device works fine.

    What i did notice when it was installing the Pro Touch Controller Firmware on boot. It would say updating firmware and the bar would go up about 1/4 and then the screen flashes and restarts and the i get surface pro then flash and restart and again another screen with surface and a bar and it goes to 1/4 the way and the restarts and loads windows.

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  3. Anonymous
    2014-12-20T08:05:44+00:00

    I just purchased mine yesterday and done all the updates and the same firmware update either fails in the update page and i get the yellow triangle in device manager.

    The surface works fine but it leaves an un easy feeling that it might fail at later date.

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  4. Anonymous
    2014-12-18T21:59:31+00:00

    I would recommend uninstalling that driver (Pro Touch Controller Firmware) and waiting for the fix. The device should work fine without it. Although mine worked even with that Firmware it just had the yellow triangle. But they had me sent it back (again) for another replacement (hopefully this time really IS a charm!)

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