Surface Pro 3 battery degradation

So, how did we all get suckered into buying a hub from the manufacturer that is insufficient to make the device work?  I stopped by Best Buy and looked at the packaging and it does say that it supports Surface Pro 3, but clearly it cannot meet the minimum power requirements for the device.  Microsoft cannot simply say caveat emptor on this one.  What a fiasco.  We have dying devices, clearly inferior docks and silence from Microsoft on a fix or even an estimate of when to expect a fix.  Not inspiring confidence that a new Surface should be my next purchase.

I think the issue is the battery was going to supplement the power usage at peak times and recharge at low power consuming times, such as inactivity and when shutdown or hibernating.

As the battery is supposed to have 9 hours of use from full charge, supplementing the DC supply should not have been an issue, as it should have been able to supplement for hundreds of hours, but when SIMPLO batteries only charge to the power level of a watch battery, it has now become a major issue.

!\[\](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=fbfa4b2b-c22c-4f01-85d4-1f03e793181b)also SIMPLO, only 144mWh remain at 100% charge.

So, how did we all get suckered into buying a hub from the manufacturer that is insufficient to make the device work?  I stopped by Best Buy and looked at the packaging and it does say that it supports Surface Pro 3, but clearly it cannot meet the minimum power requirements for the device.  Microsoft cannot simply say caveat emptor on this one.  What a fiasco.  We have dying devices, clearly inferior docks and silence from Microsoft on a fix or even an estimate of when to expect a fix.  Not inspiring confidence that a new Surface should be my next purchase.

is there any point in me getting the usb hub to run a monitor from it like i used to do with the Dock

I am down to  8% plugged in not charging  from 97% a few weeks ago  and cannot install any updates 

i still had 28k battery capacity on the last battery report last week 

when i reach 0%  plugged in not charging will the surface just die and not boot up even when plugged in 

The "8% not charging" is another issue, with the battery driver. 8% refers to the remaining capacity, not 8% of the charge when you bought it (Design Capacity).

The fact that your Surface is not charging, is due to Microsoft's, really stupid battery algorithms that try to charge your battery in a way that extends their life (ironic, isn't it?). So Microsoft's algorithms let your battery discharge, then charge them up again and for some dumb reason, their algorithms, don't seem to factor in that starting with a low charge of 8%, the battery should really be charging as soon as possible, because it's below any reasonable level. What is happening, is in memory, the operating system has determined your battery should not begin charging yet and simply won't until you power off the device completely with the long power off option (hold down the power button for over 30 seconds), or failing that, the 2 button option (Hold power and volume up until you see the BIOS menu.)

Your battery should charge to around 100% after the hard boot options, but as percentage is relative, 100% of a dead battery may not amount to much. My battery charges from 0% to 100% in under 2 minutes, because 100% charge for my battery is a mere 144mWh, when it should be the Design Capacity charge ( and was until May) of 42,157 mWh.

You can find out how dead your battery is, by opening a command prompt, or Powershell prompt and typing: -

powercfg /batteryreport

This will generate an html page that will show you battery information, such as this entry. Note the "Design Capacity", compared to the "Full Charge Capacity", which is what 100% charge will get you now, but should be different on your Surface, than mine.