How is your battery life on the Surface Pro 7?

Anonymous
2020-01-03T19:11:20+00:00

I upgraded to the Surface Pro 7 - 8gb, 256GB from the SP4 8gb, 256GB. My SP4 hardly got an hour of battery and would shut off on battery without warning, so I constantly had it plugged into the wall wherever I went.  I was hoping for much better on the SP7. Currently I am struggling to get a full 5 hours...closer to 4 hours. 

Yes, I know I use Chrome and Edge, a number of Office windows open, might watch some YouTube and Netflix. 

4 to 5 hours seems pathetically small.

Any other comments, suggestions or comparisons? (I know there's a need to 'bed in' a new battery in, I've had the laptop almost 2 weeks now, the battery should be 'bedding' in by now.

thanks in advance

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2020-04-16T19:53:03+00:00

    If you search "new edge" you'll find the new version, and can download it from Microsoft - it's much leaner, and appears to drain less battery in use.

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  2. Anonymous
    2020-04-16T20:56:42+00:00

    ALL of the Surface Pro products have been affected by the poor battery issue for several years and Microsoft will not address the problem.  I believe that if the solution was replacing the battery you would not continue seeing NEW posts on the latest Surface Pro 7s.  The reply I received from a MS moderator was that they were aware of the issue...  Making things worse, they continue to advertise long run-times while on battery.  

    Microsoft is misleading consumers.

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  4. Anonymous
    2020-04-16T21:24:22+00:00

    Well, there's one thing to be said about Apple customers - they're good at class action suits! Wouldn't that be nice!

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  5. Anonymous
    2020-04-16T22:21:33+00:00

    Especially since they are arguing they are using WiFi. I turn on Wifi and I am 4-5 hours no matter what I do. This is why I use an external battery then I got a full day  and more

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