I contacted Microsoft technical support .. and they reinstalled the driver but that didnt solve the problem.. so sending it back for replacement.
How is your battery life on the Surface Pro 7?
I upgraded to the Surface Pro 7 - 8gb, 256GB from the SP4 8gb, 256GB. My SP4 hardly got an hour of battery and would shut off on battery without warning, so I constantly had it plugged into the wall wherever I went. I was hoping for much better on the SP7. Currently I am struggling to get a full 5 hours...closer to 4 hours.
Yes, I know I use Chrome and Edge, a number of Office windows open, might watch some YouTube and Netflix.
4 to 5 hours seems pathetically small.
Any other comments, suggestions or comparisons? (I know there's a need to 'bed in' a new battery in, I've had the laptop almost 2 weeks now, the battery should be 'bedding' in by now.
thanks in advance
Surface | Surface Pro | Power and battery
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Anonymous
2020-03-07T00:43:04+00:00 -
Anonymous
2020-03-09T22:28:01+00:00 I don't think it's a driver issue. Most people on this thread, myself included get around 4-5 hours max. Not sure how they arrived at 10 hours but it must be with everything like wifi turned off and the screen on lowest brightness!
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Anonymous
2020-03-11T17:00:18+00:00 I started with the SP7 i7 and got 4-5 hours. Returned it for an i5 thinking that less power and no fan would improve battery life. No luck. One tech at the Microsoft Store where I bought (and returned) both machines has seen the problem and thinks it is a programming issue that Microsoft has yet to resolve. A salesperson at the same Microsoft store thinks I am making it all up. Four to five hours is unacceptable for these machines, particularly as the (fabulous) form factor is made to be mobile. Can't be very mobile with a battery that won't last through a transcontinental flight nor get me from my office to a client meeting and back. HP Spectre x360 2-in-1 is in my future. Less money for better components, a true edge-to-edge screen, light (but heavier than SP7) and still a good form factor.
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Anonymous
2020-03-11T21:33:04+00:00 Does the HP truly have better battery though? I've owned surfaces and surface pros since Surface RT! None of them (except probably RT) had very good battery. 4-5 hours is standard for Pro since I've been using them.
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Anonymous
2020-03-12T19:06:23+00:00 Does the HP truly have better battery though? I've owned surfaces and surface pros since Surface RT! None of them (except probably RT) had very good battery. 4-5 hours is standard for Pro since I've been using them.
That's exactly why I purchase a 1st gen Surface RT as it had much better battery life than the Pro. I could live with the limitations once the so-called jailbreak was developed.
I am surprised to read that the newest models don't get all that great battery life though. Sometimes I wonder if I should have bought a 7 Pro instead of the Pro X, but after reading this I don't think I'll will anymore. I'm not sure if its battery life is any better than my Surface RT when new, but it seems to be good enough that I don't worry about it dying on me.