How is your battery life on the Surface Pro 7?

Anonymous
2020-01-03T19:11:20+00:00

I upgraded to the Surface Pro 7 - 8gb, 256GB from the SP4 8gb, 256GB. My SP4 hardly got an hour of battery and would shut off on battery without warning, so I constantly had it plugged into the wall wherever I went.  I was hoping for much better on the SP7. Currently I am struggling to get a full 5 hours...closer to 4 hours. 

Yes, I know I use Chrome and Edge, a number of Office windows open, might watch some YouTube and Netflix. 

4 to 5 hours seems pathetically small.

Any other comments, suggestions or comparisons? (I know there's a need to 'bed in' a new battery in, I've had the laptop almost 2 weeks now, the battery should be 'bedding' in by now.

thanks in advance

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2020-07-06T15:05:40+00:00

    As a frame of reference, after I returned two SP7s because I was lucky to get 4-5 hours out of the battery, I purchased the HP Spectre x360.  Pretty much no matter what I am doing I easily get more than 8 hours on a charge.  That is with screen brightness at 100%, WiFi on, streaming, doing data crunching, whatever.  If I take the time to think about it because I am worried about how long I will be between outlets, it is not a challenge to get 12 hours by lowering the screen brightness and turning off WiFi if I am not using it.  Just playing video locally, no WiFi, and it gets even more time between charges.  I highly recommend it. Note this machine comes in HD and 4k.  The 4k battery life is not anywhere near what I get on the regular HD.  Screen is not as sharp as the SP7 or the 4k version of the HP, but it is larger and sleeker looking than the SP7 because of the small bezels, and if you are not sitting comparing the machines directly you would never notice or complain about the HD lower resolution.

    Did you return them to Microsoft or the vendor? I've already sent one bank to Microsoft under warranty because of i can get only 6hrs absolute max, then it must be a fault. The replacement is the same. So i wonder if i can just get the money back from Microsoft rather than another substandard 2 in 1, then get the 360 or XPS 2 in 1.

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  2. Anonymous
    2020-07-06T15:18:30+00:00

    I purchased my SP7s at our local Microsoft retailer, and returned them there.  Had the same issue with the SP6, btw.  Thought the SP7 would be better but it was worse.  Also got a Surface Book 2 there, which I still use to this day, but less and less as the HP is more portable and has better battery life.  So the Book sits on my desk and is used when I feel the (slightly) larger 13.5 inch screen will be useful.

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  3. Anonymous
    2020-07-06T15:30:24+00:00

    Ha! I sold my Surfacebook 2 when i got the SP7 cos i thought my XPS 15 better for video editing etc, and the 4 hours battery on the clipboard insufficient. Little did i know!!

    I'll see how the 2004 update goes and then begin to harass Microsoft!

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  4. Anonymous
    2020-08-24T07:01:46+00:00

    HI, my MSP7 i5 128GB hardly gets 4,5 hours run. And just internet browser and Spotify are open. The same goes for movies. I bought MSP7 with a desire to have a PC/tablet with long real battery life around 8 working hours. This is not the way to satisfy a customer. My question is for Microsoft. What are you doing with it? Do you care about it? Is it a problem with a physical design? Can you fix it by a software upgrade?

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  5. Anonymous
    2020-08-24T09:01:36+00:00

    Hi, I get 7 hours of continuous YouTube playing on my SP7 (50% brightness, Wifi and battery saver on, Bluetooth off) and pretty much all day usage using Microsoft Office apps.  Hope the following "fixes" help you as much as they have helped me:

    1. Apply recommendations from this webpage, "https://surfacetip.com/ultimate-tips-max-surface-pro-4-battery-life/" If Windows 10 2004 is instilled, #2 is no longer possible. 
    2. Download (and only use) Microsoft Canary Edge Browser (https://www.microsoftedgeinsider.com/en-us/download).  In the taskbar type "edge://flags".  In the flags searchbox type "Turn off caching of streaming media to disk". Go to the drop-down menu on the right and click "Disabled".  Goto the top of the page and on the right click "Reset all".  Also, do this for the regular Microsoft Edge Browser. 

    3.  Check for and fix corrupt files.

    • In the search box on the taskbar, type Command Prompt, and right-click or press and hold Command Prompt (Desktop app) from the list of results. Select Run as administrator, and then select Yes.
    • Type DISM.exe /Online /Cleanup-image /Restorehealth (note the space before each "/"), and then press Enter. (Note: This step may take a few minutes to start and up to 30 minutes to complete.)
    • After you see a message that says "The operation completed successfully," type sfc /scannow (note the space between "sfc" and "/") and press Enter.
    • After you see a message that says, "Verification 100% complete," type exit.

    https://support.microsoft.com/en-us/help/4026529/windows-10-using-system-file-checker

    https://answers.microsoft.com/en-us/windows/forum/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

    1. Run a power efficiency report, "https://www.isumsoft.com/windows-10/get-power-efficiency-diagnostics-report-for-window-10-pc.html"
    2. Debloat Windows 10, "https://www.youtube.com/watch?v=8E6OT_QcHaU"
    3. Make sure battery drivers are up-to-date, "https://support.microsoft.com/en-us/help/4023482/surface-download-drivers-and-firmware"

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