How is your battery life on the Surface Pro 7?

Anonymous
2020-01-03T19:11:20+00:00

I upgraded to the Surface Pro 7 - 8gb, 256GB from the SP4 8gb, 256GB. My SP4 hardly got an hour of battery and would shut off on battery without warning, so I constantly had it plugged into the wall wherever I went.  I was hoping for much better on the SP7. Currently I am struggling to get a full 5 hours...closer to 4 hours. 

Yes, I know I use Chrome and Edge, a number of Office windows open, might watch some YouTube and Netflix. 

4 to 5 hours seems pathetically small.

Any other comments, suggestions or comparisons? (I know there's a need to 'bed in' a new battery in, I've had the laptop almost 2 weeks now, the battery should be 'bedding' in by now.

thanks in advance

Surface | Surface Pro | Power and battery

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

122 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-07-06T01:01:34+00:00

    Sounds very frustrating! Have you instilled the Windows 10 2004 update?  I'm still getting about 7 hours of continuous YouTube playing (50% brightness, Bluetooth off, power saver mode on) after instilling it.  However, my battery life had decreased to around 5 hours of continuous YouTube playing until I bit the bullet and instilled the 2004 update.  Hopefully my luck will continue to hold...

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-07-05T21:33:35+00:00

    Well, i had a few weeks with better battery life after the may update. This morning i lost more than 50% in 2 hours with the device asleep. Total battery life was 2:54 before it died. Only had edge and word open. Aside from office and MS edge chrome i don't have much installed. Amazon music and slack are the only other installed programs. this is a pc for work and 1300 CAD should get you more than 3 hours battery life. 

    This battery drain combined with the closing of every MS store, except 4, I won't buy another surface device.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-06-08T00:31:41+00:00

    My Surface Pro 5 (i5/98GB) had great battery life and I battered that thing.

    I've only had the SP7 for a couple weeks, but while the battery life is more variable, it's not far from my experience with the SP5.

    "All we can hope for is that maybe someday a Class Action lawsuit will be filed." So I take it you're not a lawyer? Lol ...

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-06-08T00:29:34+00:00

    I'm not holding my breath.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-06-07T09:26:28+00:00

    Agreed. Biggest problem is they say battery should last about 9-10 hours, and in reality it's only half of that time. That to me is false advertising. And I think we have a case there.

    You cannot make claims that are so far from reality. Battery life is an essential criteria when chosing an ultra-portable device. If people knew it only lasts 4-5 hours I'm sure many of us would have chosen differently.

    Was this answer helpful?

    0 comments