How is your battery life on the Surface Pro 7?

Anonymous
2020-01-03T19:11:20+00:00

I upgraded to the Surface Pro 7 - 8gb, 256GB from the SP4 8gb, 256GB. My SP4 hardly got an hour of battery and would shut off on battery without warning, so I constantly had it plugged into the wall wherever I went.  I was hoping for much better on the SP7. Currently I am struggling to get a full 5 hours...closer to 4 hours. 

Yes, I know I use Chrome and Edge, a number of Office windows open, might watch some YouTube and Netflix. 

4 to 5 hours seems pathetically small.

Any other comments, suggestions or comparisons? (I know there's a need to 'bed in' a new battery in, I've had the laptop almost 2 weeks now, the battery should be 'bedding' in by now.

thanks in advance

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2020-09-02T08:48:04+00:00

    Well, it's official, after a few additional issues, aside from the abysmal battery life, I've gone ahead and purchased another laptop from another manufacturer. I won't be hurrying back to Microsoft for hardware any time soon.

    Maybe this SP7 can live the rest of it's life as a glorified digital picture frame.

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  2. Anonymous
    2020-08-29T20:14:52+00:00

    Battery life is pathetic.

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  3. Anonymous
    2020-08-26T12:12:15+00:00

    same issue here. I was told should last up to 10hours. disappointed only lasted 4 hours had unit for 2 month.

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  4. Anonymous
    2020-08-24T12:21:20+00:00

    No need to be sorry the post will help people who want to do more than complain.  As I stated before I get 7 hours of continuous YouTube viewing and all-day usage with Microsoft Office apps...Peace

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  5. Anonymous
    2020-08-24T09:36:04+00:00

    Sorry, but this is not how it's supposed to be. A new device, with nothing installed on it should work near its optimum performance. 

    I don't have time to spend tweaking and researching tips to fix something that is supposed to work from it's factory default state. 

    Let's say I do all those those things, in a couple of months Windows will still slow down and become loaded with background processes, as it always does. 

    Also, why should I use MS browser, I want to be able to chose which browser I use?

    Sure, if I keep CPU + GPU at minimum performance, shut things down and keep display brightness at 10% I probably will squeeze some additional hour or so, but this is not the point with a high-end device, is it??

    Another thing: it's the end of August and I still cannot install the May 2020 Windows update (2004). I mean this is ridiculous: the latest Microsoft device cannot install the latest Microsoft update!

    Does anyone actually use these tablets at Microsoft?? Are they happy with them? Cause I surely am not.

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