How is your battery life on the Surface Pro 7?

Anonymous
2020-01-03T19:11:20+00:00

I upgraded to the Surface Pro 7 - 8gb, 256GB from the SP4 8gb, 256GB. My SP4 hardly got an hour of battery and would shut off on battery without warning, so I constantly had it plugged into the wall wherever I went.  I was hoping for much better on the SP7. Currently I am struggling to get a full 5 hours...closer to 4 hours. 

Yes, I know I use Chrome and Edge, a number of Office windows open, might watch some YouTube and Netflix. 

4 to 5 hours seems pathetically small.

Any other comments, suggestions or comparisons? (I know there's a need to 'bed in' a new battery in, I've had the laptop almost 2 weeks now, the battery should be 'bedding' in by now.

thanks in advance

Surface | Surface Pro | Power and battery

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

122 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-01-04T02:37:03+00:00

    I purchased a SP7 i7 16GB a week ago and have been very disappointed with battery life and performance.  I would say I've also only been able to get 4-5 hours off a charge browsing online/youtube videos etc., nevermind anything more intensive for work.  I downloaded/installed all updates, ran on "battery saver" setting, changed windows visuals to "best performance", pared start-up applications down to 2, turned off background programs and any Cortana related settings and also tweaked the advanced power settings to no avail.  It also felt more sluggish working in Lightroom 6 compared to my 4 year old i7-6700 desktop...the SSD in the surface pro is noticeably slower.  When plugged in and bumping up to "best performance" the fan was far more noisy than on my 7 year old Asus K55 laptop, which I was hoping to replace.  I'm leaning towards returning the Surface Pro after reading many other comments about poor battery performance, it feels like a dud.  This machine is compact and light weight, obviously meant for mobile use, but that becomes irrelevant if the battery dies half way through the day and you have to tether to an outlet.

    On a positive/unrelated note, I do like using the new surface slim pen vs. the standard model, particularly for drawing.

    If anyone has any solutions for improved battery life and/or performance tips, please share.

    Was this answer helpful?

    50+ people found this answer helpful.
    0 comments
  2. Anonymous
    2020-01-28T03:22:22+00:00

    Same here, only manage to get 4 to 5 hours (max) on a single charge.  I am using Office 365 most of time and occasion web browsing. It's very disappointing. 

    Mine SP7 is i5 8GB with all latest updates installed.

    Was this answer helpful?

    40+ people found this answer helpful.
    0 comments
  3. Anonymous
    2020-02-23T17:08:08+00:00

    Same problem here with my SP7 ..I hardly get 3 hours of battery life, and when I check app usage of battery it says browser mostly chrome and edge consume the most battery.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  4. Anonymous
    2020-02-24T03:37:10+00:00

    Same problem here - I'd be lucky to get 4 hours so far.

    Has anyone returned their devices for a refund yet?

    My 3 year old Lenovo T series makes the Surface 7 Pro look like it's running off a button battery.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  5. Anonymous
    2020-03-09T22:28:01+00:00

    I don't think it's a driver issue. Most people on this thread, myself included get around 4-5 hours max. Not sure how they arrived at 10 hours but it must be with everything like wifi turned off and the screen on lowest brightness!

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments