Surface Laptop 3 - Event 4101 "Display driver igfxn stopped responding and has successfully recovered."

Anonymous

Hi Everyone,

Has anyone been seeing intermittent Event 4101 "Display driver igfxn stopped responding and has successfully recovered" on surface laptop 3?

Tried all the surface diagnostics tools - all clean. Uninstalled device, reinstalled. - no joy.

Not had the laptop that long so not sure if updating to the latest surface firmware is the cause.

Not sure where to go from here. It happen maybe once every few days of constant use - very brief display blanking then recovers.

Is this a driver issue with the latest intel build? Or hardware issue? Nothing else wrong with the laptop.

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Anonymous

2020-04-24T14:14:15+00:00

We are having same issues with multiple surfaces fresh out of box surface laptop 3 surface pro 4 and 7. WE have a ticket with Microsoft open and they said they are aware of issue waiting on fix from Intel. Currently they have our logs
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Anonymous

2020-04-23T14:42:46+00:00

Cheers Meathook. Will give this a try as well.
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Anonymous

2020-04-23T11:47:28+00:00

Just experienced that Alt+Tab issue just now too
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Anonymous

2020-04-23T06:51:11+00:00

Hi Meathooks,

I've also noticed something similar too when moving between windows thumbnail preview
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Anonymous

2020-04-22T21:15:36+00:00

Getting the same issue here too. You're not alone. It happens infrequently and hard to catch.
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