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Surface Pro 8 camera issues; have to constantly disable and re-enable camera driver to get it to work
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Anonymous
I've had an on-going issue with my surface pro 8 since I first got it about 20 months ago. The camera will stop working, light will stay on. This happens quite frequently, up to a few times per hour sporadically while using the camera. I've only really been bothered by this more recently as I've been using the camera more for work.
Both front and rear-facing cameras will cease working when this happens.
Disabling and re-enabling the camera driver solves the problem temporarily, making me think it's a driver issue. I've previously attempted to uninstall and install the latest drivers to no effect.
Thank you for your time in this matter.
Surface | Surface Pro | Sound and camera
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Anonymous
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Anonymous
2024-04-17T12:23:15+00:00 This has to do with the h 32 windows update. My drivers are just fine. I've updated them, I have done everything I possibly can to keep driver's up today.
I found online that h32 is the problem This was a windows update that occurred right around the time My problem occurred.. I have uninstalled and everything was better but thenMicrosoft automatically pushed it through again as a security update. The problem is with Microsoft and its update.
You can search and see that it is a known problem.
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Anonymous
2024-02-16T22:33:21+00:00 Clearly they're aware because of posts like this. Hopefully the driver gets fixed but I wouldn't hold my breath since it's been 2 years now...
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Anonymous
2024-02-16T22:17:18+00:00 Under device manager you can disable and re-enable the camera. The issue is the driver, and doing this resets it so it works until the next failure.
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Anonymous
2024-01-19T00:48:40+00:00 It seems like IT is a bot of some sorts, they're clearly not actually reading posts. Like, op quite literally mentioned how they reinstalled the driver, and then they reply to you thinking you're the OP? I'm going to keep an eye on this. If someone finds a driver that actually works, please let me know!