Found the issue in my firewall, just need to figure out now how to apply a rule
Microsoft wireless display adapter not connecting to Surface Pro 3
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Anonymous
I have a surface pro 3, all updates are complete, I have a new Microsoft wireless display adapter bought in the US, tried to use it on 2 different HDTV's today and I can't get the surface to connect to the adapter. I can see it paired, its on my surface as a device, I can see the adapter setup on the TV's HDMI channel, but when i try to connect the screen tries to connect, but then fails, no error not message, just says can not connect on the surface..
The name of the adapter on the TV and on the device list on the surface is MicrosoftDisplayAdapter_E8
I have tried it on a samsung and finlux TV, both only a few years old, and have powered USB so not sure what proble is
Surface | Accessories | Wireless display adapter
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Anonymous
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Anonymous
Here's how I fixed the problem without a system reset.
- Go into Device Manager and from View make sure show hidden devices s selected.
- There should now be an item that has an exclamation point. Remove it and all of the devices with the same name followed by #1 #2 etc if there are any. I'm sorry that I didn't make a note of what it was and I can't remember. But if this is your problem, it will be there. Make sure to uninstall all of the same named devices.
- Restart. Do not rescan. I tried that and it didn't work. I had to restart to make it work.
- After a restart I slide in from the right side and selected Devices from Charms. I selected project and the Add a Wireless Display was back. I tapped it and it found the MS Wireless Display Adapter. I connected and it worked fine.
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Anonymous
I'm sure this has been resolved already...however...I had the same issue with my Surface Pro 3 and would like to share what resolved the issue. It seems this is an inherent Microsoft issue that haunts them since Windows 98. I remember having graphic card issues back then and I quite simply deleted the graphics driver from the Device Manager. That's right deleted - then reboot.
The MS Display Adapter works beautifully with my BlackBerry Z30...two clicks and I was connected. Therefore, it's not the adapter. The fix is the following with Surface Pro 3:
Search for Device Manager > Double click Display Adapters > Right click Intel HD Graphics Family > Click Unistall > Check "Delete driver software for this device" > Click Ok > Reboot > Once fully rebooted, follow instructions to install MS Display Adapter (open right charms > Devices > Project > MS Display Adapter...) then bingo! You are now connected.
Worked like a charm! ;)
Answer accepted by question author
Anonymous
"If you have a firewall, temporarily disable it. If you have AVG, open the program and click on "Firewall". Click on "change" to the right of the "Firewall Mode, Automatic". Select the bottom button that says "Disable Firewall (not recommended)" and click "apply". (This made me nervous, but AVG assured me that my virus scan was still active, and said that I could reactivate my firewall when finished with my display). I attempted to pair the devices and the projector works PERFECTLY. I can't speak to other firewalls, but my hunch is that by temporarily disabling them, the devices should connect. Hopefully this information is helpful. Please let me know if this works for you!"
The info on conflicts with firewalls and AV programs is including in the Wiki article on Trouble Shooting Miracast.http://answers.microsoft.com/en-us/windows/wiki/windows8_1-networking/trouble-shooting-miracast/51d24be3-8d15-4c29-8e13-767ec365fbd8
- item #3.
Answer accepted by question author
Anonymous
I've had the same issue: MWDA was detected by SP3, but when I tried to connect, the SP3 screen flickered and connection was lost...
I was doing this as a non-admin... After I logged in as administrator it worked. Now it also works on my non-admin account. Might be a coincidence, but I'm glad it works now ;-)
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Anonymous
2015-03-05T17:47:39+00:00 I have the answer!! I finally got my Microsoft Wireless Display to work and its AMAZING!! I've shared my anecdote below, but if you're in a hurry to get to the solution, scroll down to the boldtext.
I also have a Surface Pro 3 and a Microsoft Wireless Display Adapter. My Wireless adapter was plugged into my TV, (one end to the HDMI, the other to the USB. I knew it was powered on, as the little light was on on the device. I followed the instructions to pair my Surface Pro 3 to the Wireless Display adapter by sliding my finger from the right of my screen, selecting "devices", "project". I changed the "source" on my TV to where it displayed the Microsoft logo. I knew the device was communicating with my Surface Pro 3, because both my TV and the SP3 indicated that they were connecting. In the end, I received the vague error message "couldn't connect", with no further instructions! I decided to call Microsoft tech support... I spent hours on the phone updating, deleting and re-installing drivers to no avail. I finally broke down and bought a 2nd Microsoft Wireless Display Adapter and tried to connect it, but I experienced the same exact problem! I also tried both of my Wireless Adapters to multiple TVs in order to determine if it was the external projector... None of them worked... this caused me to start questioning the Surface Pro... I tried connecting the device to my son's computer and it worked like a charm! both devices... All TVs... The only program I could think of that could have prevented the connection was my AVG firewall and antivirus software. I called AVG tech support and they immediately offered a working solution.
If you have a firewall, temporarily disable it. If you have AVG, open the program and click on "Firewall". Click on "change" to the right of the "Firewall Mode, Automatic". Select the bottom button that says "Disable Firewall (not recommended)" and click "apply". (This made me nervous, but AVG assured me that my virus scan was still active, and said that I could reactivate my firewall when finished with my display). I attempted to pair the devices and the projector works PERFECTLY. I can't speak to other firewalls, but my hunch is that by temporarily disabling them, the devices should connect. Hopefully this information is helpful. Please let me know if this works for you!