Surface Pro keeps going to sleep every 1-2 minutes of being idle

Anonymous
2013-04-14T03:29:09+00:00

Love the idea behind the Surface Pro, but been having software and hardware issues lately. One of the software issues I've been experiencing is that when my Surface Pro first goes to sleep after a restart and I wake it up, it then begins going into sleep mode every like 1-2 minutes of being idle. I noticed this when reading some news on the internet.

I double checked my power options I have my current power plan (based off Balanced) set to put my Surface Pro to sleep (while plugged in) after 30 minutes of being idle!

Anyone know what's causing this problem? Is this another OS bug in Windows Ei8ht? I've avoided contacting the Surface support team cause every time I've contacted them about technical problems like this, their only solution is to perform a system refresh.

Surface | Surface Pro | Install and update

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Anonymous
2014-09-12T04:37:53+00:00

go to desktop mode, go to screen saver, if it says blank, 1 minute, change it to none. it fixed mine SP3, Same issue.

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  1. Anonymous
    2013-05-09T16:23:10+00:00

    This is not the correct answer I searched and searched. Did all these suggestions. It turns out my theme had the screen saver set to "Blank" and the time to 1 minute. I bet this is the same as most people on this forum.

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  2. Anonymous
    2013-05-09T16:25:58+00:00

    What is your screen saver set to, mine was set to 1 minute and "Blank". I changed it to NONE and boom back to normal.

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  3. Anonymous
    2013-05-09T16:27:57+00:00

    In most cases, it has definitely not been the screensaver. It certainly can be in some cases but in my case and numerous others, it was a security policy being enforced.

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  4. Anonymous
    2013-05-09T17:01:47+00:00

    it was not the screensaver for me.  It was off completely.  the only thing that helped was windows full restore.

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