go to desktop mode, go to screen saver, if it says blank, 1 minute, change it to none. it fixed mine SP3, Same issue.
Surface Pro keeps going to sleep every 1-2 minutes of being idle
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Love the idea behind the Surface Pro, but been having software and hardware issues lately. One of the software issues I've been experiencing is that when my Surface Pro first goes to sleep after a restart and I wake it up, it then begins going into sleep mode every like 1-2 minutes of being idle. I noticed this when reading some news on the internet.
I double checked my power options I have my current power plan (based off Balanced) set to put my Surface Pro to sleep (while plugged in) after 30 minutes of being idle!
Anyone know what's causing this problem? Is this another OS bug in Windows Ei8ht? I've avoided contacting the Surface support team cause every time I've contacted them about technical problems like this, their only solution is to perform a system refresh.
Surface | Surface Pro | Install and update
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Anonymous
66 additional answers
Sort by: Newest
-
Anonymous
2015-10-19T19:14:18+00:00 The security settings option wasn't enabled so I couldn't see how that fixed the issue.
What, "fixed it," was running the clock up on the Screen Saver which was set to, "none."
Ran it up to 30 mins and the SP3 did not go to sleep.
Ran it back down to 1 minute and sure enough, at 1 min the SP3 kicked on it's screen saver despite being set to none.
Lame...
-
Anonymous
2015-02-09T02:45:22+00:00 The resetting of the security settings seems to have fixed it for me.. Thank you..
-
Anonymous
2015-01-06T03:41:43+00:00 PERFECT! Stopped the sleeping
-
Anonymous
2014-11-05T12:36:15+00:00 Solved! Although the screen saver was Off, the screen still went off after the number of minutes designated in the "Wait: __ minutes" option (in my case, 1 minute). I simply bumped up this number (to 10 minutes) and the screen doesn't constantly shut off any more. Weird!