I could accept this W speeds in 300 EUR Chromebook, not in 3K EUR machine , sorry. Plus the way they handle the problem is unacceptable and there is no answer until now.
I agree, I am very annoyed. I have to move large amounts of data between my Surface Book and workstation every day, as I do bioinformatics work in my studies. For this purpose I bought the fastest external SSD I could find, it should be able to max the USB 3.1 Gen 1 standard at 625 MB/s. But on my Surface Book the transfer is not even close, 300 MB/s is my max. That's what made me investigate the problem in the first place.