Surface book 2 15 inch 256G super low wirte speed

Anonymous
2017-12-18T02:23:09+00:00

My surface book 2 (15 inch, i7, 16G, 256G ssd) shows high read speed (~3000 mb/s), but super low write speed (~330 mb/s).  I returned my 1st one due to this super low write speed, but 2nd one also show almost same benchmark speed. Based on other reviews, these numbers are consistently reported in 256G ssd model. I wonder if this write speed is normal or it can be improved by firmware update later. If this write speed is normal...why MS used this ssd?. 300mb/s write speed is much slower than my 2yr old surface pro 4 256G (~1000mb/s) and 3yr old 256G ssd(~800mb/s) in my desktop....

Surface | Surface Book | Power and battery

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  1. Anonymous
    2018-01-26T02:25:07+00:00

    Hi Doug,

    Replacing or changing the SSD of Surface Book 2 requires technical experience and specialized tools, and it is done by our technical professionals. To have it checked, we suggest that you visit the store where you purchased your device or the nearest local Microsoft Store. You can also set an appointment here if you are in the United States.

    Regards.

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  2. Anonymous
    2018-01-25T20:04:00+00:00

    Are there any updates on this?  I'm getting 3200 read and 350 write speeds.  Is this by design or going to be fixed?

    Thanks a lot!

    I also have a similar issue with the Samsung SSD in my 13" SB2:

    Read speed: approx. 1500

    Write speed: approx. 650

    Not really good enough: can the SSD be changed by the user?

    Regards,

    Doug

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  3. Anonymous
    2018-01-05T04:03:45+00:00

    Are there any updates on this?  I'm getting 3200 read and 350 write speeds.  Is this by design or going to be fixed?

    Thanks a lot!

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  4. Anonymous
    2018-01-01T14:50:49+00:00

    We'd like to inform that this issue has already been escalated to our support team. We'll surely let you know once a resolution has been made. We appreciate your patience and we'll make certain that this case will be taken care of.

    Regards.

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  5. Anonymous
    2017-12-30T17:35:12+00:00

    Hello. Any updates on this?

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