Yellow tinting on left and right edges of screen

I have seen this with Apple products before.  It was related to the adhesion process for the screen.  It might need to be replaced.   I would take it into the Msft store or call for service and see what they say.  Please backup all critical data before sending in.

Hey Euge!

Sorry to hear about your Surface! Have you been able to get your device exchanged?

If not, here are two options you can try:

1. Contact our Technical Support team.
2. Or submit an online exchange at our Online Service Center.

 Hope this helps!

Hi Joseph Benamy,

Thank you for reaching out to us and taking the time to consult with the Microsoft Community about the issue both you and your dad have been experiencing with each Surface. As a fellow traveler, I can understand your concern, especially considering it happened to both devices. We will do our best to help and guide you in the right direction!

Voltage from the AC outlet or electromagnetic interference shouldn’t be a cause to this problem, taking into consideration that the Surface Pro supports 110/120v and 220/240v, it will run on any voltage between these values and the only thing that you might need, depending on what country you are in Asia, is a plug converter.

For this reason, if the lines don’t disappear, we highly recommend you visit our Self Service Center here or contact Support here.

Additionally, please find the instructions on how to back up your files here.

We hope this information is useful! If you have any other questions or concerns please don’t hesitate to ask!

We are always here to help!

Cheers,

It's not normal get it replaced, I wouldn't just ignore it as it could get worse as time goes on.

If you are in the US, you can go to a physical retail Microsoft Store. They will

most likely charge you $450 - $700 for an out of warranty replacement for an original Surface Pro (if they even have them available). They MAY give you a trade allowance against a new model Surface, though.

I wish I had better options to give you, sorry.

Hi,

We suggest that you get in touch with our Surface support. If you are seeking a customer service phone number in other country, you can contact our Global Customer Service.

Regards.

Hello Jon Dowsett,

Thank you for the screenshot.

You can try a refresh and see if that resolves the issue, otherwise please contact support.

Depending on what is most convenient for you, you can:

1. Open a service request yourself, using our Online Service Center.
2. Contact our Technical Support team here.

Please let us know if you have any other questions.

Best regards.

Hi, Filip

i recomend to contact the Surface Support to check this.

Have a look at

http://www.microsoft.com/surface/support/contact-us/

for more informations.

Ralf

Hello William Borrell,

Sorry to hear your Surface is heating up.

Depending on what is most convenient for you, you can:

1. Open a service request yourself, using our Online Service Center.
2. Contact our Technical Support team here.

Hope this helps.

Best regards.

Greetings Segraine,

Sorry to hear about your experience. Please see the Private Message I have sent you.

Greetings,

Sorry to hear about the experience you've been having with your Surface. If you are having lines run down the screen, you will need to replace it.

Please contact Surface Technical Support for assistance.

Hello MR. SCH,

Sorry to hear that your Surface screen got yellow spots.

You should receive an email with information regarding your replacement soon after you create the order. You can also check the status of the order here, or contact support here and they can give you the status of the order.

Hope this helps.

Best regards.

Greetings, 

Thank you for the response.

Depending on what is most convenient for you, you can:

1. Open a service request yourself, using our Online Service Center.
2. Contact our Technical Support team here.

Hope this helps.

Best regards.