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Hello, I noticed today my surface book 2 does not charge while plugging in the charger. I tried both while docking the keyboard in laptop mode and in tablet mode but both does not show any indication of charging. I also noticed the charger does not light up that white led to indicate charging.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same issue here, charger plug die after 8 mont and just after a replacement of the surfacebook2.
I don't use a lot my surfacebook, got working station, nuc etc... So for a very few hours of use during less than one year got a full replacement and now a charger issue now...
Clearly surfacebook are just crappy hardware overpriced... Got less issue with cheap acer, huawei or computer under 500 euros...
I know I'm late but should have listened to my friends too!
Thanks for making us look dumb microsoft. I have already replaced my battery and it still does not charge.
Son of a pup. Apparently MS really does not give a hoot about this obcious non infrequent problem. My surface book 2 was purchased new n 7/19 and sat unused fir 6 mos. I still barely use it. Have had the same issue as others here fir 4 days now: both batteries do not charge rendering the the pad undetachable and useless. We have 3 chargers in the house, which I tried swapping (all MS originals), I have tried the 2 button trick snd contacted MS support who suggests a harddrive reset. The guy was not convincing whatsover and from what I read here, that is a non- solution. Of course, I bought the device at Best buy but am now on Europe, so even IF I have the extended warranty, no way to take advantage. LAST MS hardware purchase for me. MS clearly knows if this issue but the cost benefit makes it worth their while to ignore (plus Gates has his head in the clouds these days )
