Surface book 2 not charging

Anonymous
2018-03-03T06:00:42+00:00

Hello, I noticed today my surface book 2 does not charge while plugging in the charger. I tried both while docking the keyboard in laptop mode and in tablet mode but both does not show any indication of charging. I also noticed the charger does not light up that white led to indicate charging.

Surface | Surface Book | Power and battery

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  1. Anonymous
    2019-12-17T13:53:19+00:00

    See if you can return it and get something else. The SB 2 is utter garbage.

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  2. Anonymous
    2020-01-06T17:36:57+00:00

    I threw my charging block at the floor really hard and its charging again finally. Goddam broken laptop n i didn't do anything to it

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  3. Anonymous
    2020-01-07T03:44:04+00:00

    The standard Msft "fix" is to flip the magnetic charging pin which is another way of saying "the charging port is unreliable because we designed it poorly and didn't adequately test it - but we don't care". Unfortunately my co bought 1000's of these pieces of junk when we could have got a decent alternative that actually works for about a third of the price....

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  4. Anonymous
    2020-01-14T11:01:51+00:00

    Does anyone have a fix for this yet?

    I have same issues. battery not charging, together with detach error. I am working abroad and I'm stuck. everything I need for my  work is on the SB2. not worth recommending

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  5. Anonymous
    2020-01-14T17:35:01+00:00

    Temporarily you can try to turn off the comp entirely, unplug thr charger, ram the block into the floor, plug into wall, plug into laptop. It may charge, but dont try using it cause the slightest movement near the block seems to end it for me. Like a desktop rn. Hope you can access yo jazz

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