Hi,
I just bought my new SB2 and just opened it and it is at zero battery and it is not charging!!
what should I do?
return it and buy something non-Microsoft
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Hello, I noticed today my surface book 2 does not charge while plugging in the charger. I tried both while docking the keyboard in laptop mode and in tablet mode but both does not show any indication of charging. I also noticed the charger does not light up that white led to indicate charging.
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Hi,
I just bought my new SB2 and just opened it and it is at zero battery and it is not charging!!
what should I do?
return it and buy something non-Microsoft
Hi,
I just bought my new SB2 and just opened it and it is at zero battery and it is not charging!!
what should I do?
For anyone having an issue charging like I did try try getting a new charger. I’m not sure what happened to mine but I bought a new one and haven’t had an issue since.
Hi Jacob,
I just want to know. Was your surface on 0% when it was not charging?
I don't think this is a good idea. It might have worked for you. But for me when I bought a new charger, the new charger got damaged itself by my faulty Surface charging circuit!
For anyone having an issue charging like I did try try getting a new charger. I’m not sure what happened to mine but I bought a new one and haven’t had an issue since.