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I have an Apple Airport Extreme 802.11ac wireless router at home and am only connecting at a max of speed of 72Mbps (usually closer to 11Mbps if I'm more than 20 feet away from the WAP). I have two other 802.11ac laptops at home (Samsung AB9+ and rMBP) and my two other computers are connecting up at 800Mbps+ and pulling down the same on Internet speed tests; yes, I have real GigE connectivity. Is anyone else having these problems?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Okay folks. Can you folks that are now WORSE than you were in September email me at susan-at-msmvps.com (change the -at-) to @. I can't promise anything (obviously) but I want to get some contacts of impacted customers so I can see if we can get to the bottom of this.
Hello all,
We continue to work on improvements to the Wi-Fi experience through updates like the one that was released yesterday. As those updates become available we will update this thread. Keep checking here for more details about any new updates.
Hello all,
We continue to work on improvements to the Wi-Fi experience through updates like the one that was released yesterday. As those updates become available we will update this thread. Keep checking here for more details about any new updates.
Hello, this firmware update has disabled my SP3 network card for good. I had to pull back out my nano WiFi adapter just so I can go back online. the original problems of network card disabled from sleep, 'limited' connectivity on WiFi icon, slowness when connecting to an AC router to the point that the upload speed is non-existing, it is all back.
I wish I would have not done the firmware update now. prior to the 10/28 update the sp3 was finally awesome. This is kind of sad really.
Luckily I have the nano USB WiFi adapter which works flawlessly. I don't understand why this $9 adapter can be so great and the internal WiFi adapter of the SP3 is so bad.
Too bad, you need to pull back the firmware update fast and revert back to the last firmware somehow,
Thank you
@newpop1 If Microsoft engineers just wanted to increase the performance to the Surface Pro 3's wireless solution I'm 100% certain that they could. The issue here is that they are trying to increase performance while at the same time deal with bluetooth interference on the 2.4Ghz spectrum and maximize battery life. I'm guessing here but I believe that the compact and thin design of the Surface Pro 3 is causing issues that a simple device driver can't resolve. The main problem I have with all this is that Microsoft refuses to give it's customers manual options when it comes to wireless performance. They should provide a toggle that lets the end user select whether they want increased wireless performance at the expensive of battery life or vice versa.
@newpop1 If Microsoft engineers just wanted to increase the performance to the Surface Pro 3's wireless solution I'm 100% certain that they could. The issue here is that they are trying to increase performance while at the same time deal with bluetooth interference on the 2.4Ghz spectrum and maximize battery life. I'm guessing here but I believe that the compact and thin design of the Surface Pro 3 is causing issues that a simple device driver can't resolve. The main problem I have with all this is that Microsoft refuses to give it's customers manual options when it comes to wireless performance. They should provide a toggle that lets the end user select whether they want increased wireless performance at the expensive of battery life or vice versa.
Agree - at least let us give us some degree of control or visibility! I'd personally prefer an increase in power consumption as a tradeoff for usable 2.4ghz wifi speeds...
