Surface Pro 3 Slow WiFi - 72Mbps Max (driver)

I am having the problems on the newest ASUS AC router as well as a 9 month old Netgear AC Router.   This is not a router issue.  It is a surface pro 3 issue.

I am having the problems on the newest ASUS AC router as well as a 9 month old Netgear AC Router.   This is not a router issue.  It is a surface pro 3 issue.  

Are you connecting to the 5Ghz SSID? Do you have different names for 2.4/5 Ghz SSID's? What are your speeds using speedtest.net using 5 GHz and what is your ISP speed tier?

I agree. Mine has also become worse since the firmware update I installed earlier today. After a few restarts it does seem to be holding stable - it dropped out frequently to begin with - but I have to disable my USB GB Ethernet Adapter and Bluetooth PAN  to get max speed of 144.0 Mbps on 2.4Ghz (I have a router capable of 5Ghz but I'll settle for getting this sorted first). Although sometimes it hovers around 1.0-5.5 Mbps even with these disabled!

I appreciate the need to save power but not at the expense of it functioning at all. What's frustrating is not having any control over how the adapter performs. I would hazard a guess that it all derives from Connected Standby and it's half-baked implementation on the Haswell CPU's /64 Bit OS. I only hope Microsoft can fix it without using us all as guinea pigs.

The latest update made it worse for me.  can't believe this is microsoft's top of the line flagship.  it's like buying a ferrari that tops out at 60mph.  That's fast enough for most use, but I suppose most of us here are above average users.

Which version of Surface do you have (i7 or i5) and what type of router? Mine definitely improved. I am on i7, "N" router.

I have the i7 with dlink AC1750 DIR868L

On Fri, 12 Sep 2014 13:49:06 +0000, SurfacePro3User wrote:

>>As I wrote above, we purchased a Surface Pro 3 (i7-256GB) in the first couple of days of August, but unfortunately the Wifi device inside the tablet seems to be seriously malfunctioning to this day and after this week's firmware update.

>>

>>While the hourly resets have stopped, the connection is running at extremely slow transfer rates -- sometimes much slower even than the slow "speed" described in the "Wi-Fi Status" window.

>>

>>Compared to other laptops and devices in the same location the Surface Pro 3 is very slow. For example, the Surface Pro 3 shows 24.0Mbps, but the laptop (a 2005 Dell Vostro) was experiencing no issues and was running at 130 Mbps.

>>

>>Our test network was a Verizon FiOS setup using the Actiontec MI424WR-GEN3I router in 802.11n only mode.

You've probably read all the complaints about slow speeds with the 2.4GHz band

in this thread.

There's really been no definitive comment from Microsoft on this issue, only

references to a better user experience with the latest September updates.

If it were me, I'd be livid, but I'd bite the bullet and get a really good ASUS

or Netgear 802.11ac router and run it in Access Point mode and attach it to a

port on the Verizon router. I'd specify separate SSIDs for 5 and 2.4GHz and

connect my SP3 to the new 5 GHz SSID.

the MI424WR-GEN3I is ancient in router years. Verizon will sell you a better

FIOS router for $75-$100 but you are better off with your own device.

I DO realize that the issue is with the SP3. But absent a fix from Microsoft and

the lack of specific comments on this specific issue from Microsoft, I'd

probably spend the money. This isn't a real answer to the lack of

attention/fixes, but it is the only thing I can suggest.

I can personally vouch for the Netgear R7000 and the ASUS RT-AC68U. There are

some cheaper routers that can be run in AP mode that may work ok, but I don't

have personal experience with them.

__________________________________________________________________________________________________

Barb

Windows Entertainment and Connected Home MVP

My Blog - http://digitalmediaphile.com/

Please mark as answered if this answers your question

Agree!