Although I solved my problem by using the USB Wi-Fi adapter, most people have not and I image a lot of people probably returned the unit because the Wi-Fi card is so unstable. Not to mention those people probably discouraged many others from getting one.
From a business point of view I can't comprehend how Microsoft expects users to purchase a defective problem. Any other company would have already solved this issue by now if not immediately after launch. Don't they know that this is practically killing the sales of this device?
Several months later, this is not solved and it is a key component of the device that must work flawlessly. Customer support never acknowledges there is a problem, Microsoft store employees do not acknowledge this is a problem, and we have not see any updates that can point to solving this problem permanently yet.
Like many users have posted here, it is hard to support a company that clearly does not understand what it takes to make a product successful anymore.
If you go back and read this thread more thoroughly, Microsoft did acknowledged that this is a known issue.
At this point everybody should just chill out. Microsoft stated that update is coming on Tuesday 9/8 for this. You can keep complaining and adding more stuff to this thread, but it won't make a difference.
I suggest to hold all your frustrations for 9/8, if you find out that update didn't solve this issue.
From what I remember going to Microsoft store, their communication with main offices is very limited and there is barely any information shared between main branches and local stores. The i5 version doesn't seem to have this issue anymore, since the last time I went to their store all their i5 units were connecting at 300Mb and all i7 units won't connect pass 72Mb (yes...I actually jumped through all their demo units and checked...).
We can only wait now....